Sales Manager

Join to apply for the Sales Manager role at Windsor Hospitality
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$83,000.00/yr - $85,000.00/yr

Location:

Embassy Suites in Arcadia, CA – a city nestled by the San Gabriel Mountains, known for its blend of suburban charm and natural beauty.

Responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts, maintaining existing accounts and implementing the sales and marketing strategies to maximize profits of the hotel while maintaining customer satisfaction. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals.

• Effectively attain assigned sales and revenue goals as well as solicitation call goals
• Develop and execute business plans for designated markets
• Proactively conduct solicitation calls (emails and phone), hotel site tours, client’s off‑site visits specific to assigned market segment, using all available technology, in order to generate new leads
• Develop and continually enhance relationships with assigned accounts to maintain high visibility and increase market share
• Aim to maximize revenue in rooms, public space, food and beverage, and ancillary products and services.
• Monitor and evaluate trends within assigned market segment.
• Keep excellent record of all client interactions within the sales tool
• Ensure client communication and lead response is professional, effective and timely
• Maintain an updated pipeline of business opportunities and be ready to share progress at all times
• Participate in Daily Business Review and adhere to rate quotes guidelines
• Prepare and present effective, personalized and creative proposals
• Negotiate and execute contracts that are fair, profitable and have received approval from Director of Sales
• Develop active communications and close rapport with Convention & Visitors Bureau, National Sales Offices, Planner Associations, Chamber of Commerce, and other sources of sales information and support
• Travel locally to conduct outside calls, promote the hotel, and review competition
• Attend trade shows and major market events locally and nationally to promote new business and increase sales for the hotel. Create pre and post trips reports
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments
• Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
• All other duties as assigned by the Director of Sales or General Manager

• Ability to operate under pressure in a fast‑paced environment, able to deliver effective results, meet tight deadlines and targets
• Create new ways of presenting information that will attract people’s attention.
• Frequently change from one activity to another, for example, writing a speech, giving a speech, and writing a report of campaign progress
• Approach all encounters with guests and employees in an attentive friendly courteous and service‑oriented manner

• Bachelor’s degree, or an equivalent level of education and experience.
• Demonstrate excellent oral, written communication and presentation skills
• Demonstrate excellent public contact skills
• Ability to work flexible schedule to include weekends and holidays
• Ability to travel to attend workshops, trade shows, conventions, etc.
  
  What We Offer

  Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well‑being and growth of all our eligible employees in our diverse and inclusive environment.

  • Medical, Dental, Vision, Life and Disability Insurance
  • Flexible Spending Account (FSA) Pre‑tax savings for healthcare and dependent care expenses.
  • 401(k) & Roth 401(k) Plans – Plan for your future with employer‑supported retirement options.
  • Employee Assistance Program (EAP) – Confidential support services for personal and professional well‑being.
  • Career Growth Opportunities – We promote from within and invest in your long‑term success.
  • Paid Time Off (PTO) – Take time to relax, recharge, and explore life outside of…