Receptionist, Administrative​/Clerical

Receptionist – Seasonal Client Service Professional

Join H&R Block and make a difference by greeting clients, matching them with the right tax professional, and ensuring every interaction is welcoming and efficient.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels they belong.

Helping others is what we do best here, and you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that strengthen each year.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service, both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan

H&R Block remains committed to building a connected culture—trust, care, and connection guide how we work together. You will be immersed in an exceptional work environment recognized worldwide and supported by colleagues committed to growth and mutual support.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$11.00 – $27.00 per hour. Local minimum wage laws apply. Pay is based on experience, education, skill, performance, and geographic location. Successful candidates may participate in incentive plans and enroll in benefits such as medical and prescription drug coverage, H&R Block Retirement Savings Plan (401(k)), Employee Assistance Program, virtual fitness center programs, associate discount program, Business Travel Accident Insurance, and Associate Tax Prep advantage.