General Office Assistant​/Interpreter

Randolph County School System Archdale Elementary
- Archdale, North Carolina Open in Google Maps

Starting Date: Immediately

Student days only

Must be willing and eligible to obtain a bus driver's license and sub as needed on the bus

#304603

POSITION DESCRIPTION

POSITION TITLE

General Office Assistant

SCHOOL/DEPARTMENT

Assigned school

SALARY

Salary Grade NC05 plus supplement

FLSA STATUS

Non-Exempt

REPORTS TO

None

SUPERVISES

None

WORK WEEK SCHEDULE

Monday
- Friday

WORK HOURS

40

NUMBER OF MONTHS PER YEAR

10

POSITION

PURPOSE:

The General Office Assistant is responsible for managing all customers (both internal and external) who present themselves at the school’s front office. This includes providing information and directing customers to other appropriate offices, announcing their arrival to administrators and applicable staff, and overseeing the sign-in/sign-out sheet. The General Office Assistant will greet and interact with visitors to the school in a positive and professional manner, including in person, on the phone and in writing.

The General Office Assistant will also provide general clerical support to the school office staff and assigned administrators. The General Office Assistant would also be responsible for interpretation/translation for Spanish-speaking parents.

MINIMUM QUALIFICATIONS:

• Ability to effectively greet and welcome visitors to the school in a professional and courteous manner.
• Ability to contact administrative staff as appropriate should situations become difficult when attempting to assist any visitor
• Ability to communicate with various groups of people, including communication with parents, teachers, transportation, administrators and outside agencies
• Ability to adapt to changing work priorities
• Ability to meet deadlines and schedules and independently set priorities
• Ability to work as a team member with colleagues
• Ability to communicate applicable policies and procedures as necessary with general knowledge of the characteristics and components of the District
• Ability to maintain confidentiality in all matters

• High School Diploma or equivalent
• Proven demonstration of excellent telephone and interpersonal skills
• Proven demonstration of ability to handle multiple tasks simultaneously
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities

• Must possess a valid driver’s license issued by the NC Department of Motor Vehicles

PREFERRED QUALIFICATIONS:

• Ability to communicate in Spanish and English
• Ability to use office software and office equipment, including Microsoft Word, Excel, Google, school-related software, copies, and fax machines
• Experience with handling constant interruptions, inflexible deadlines, and changes to normal routines
• Able to obtain a North Carolina Class A or Class B Commercial Driver’s License with school bus certification and P&S endorsements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serves as receptionist in front office of the school
• Operates multi-line telephone system to receive incoming calls and messages
• Greets parents, staff and the public and directs patrons to destinations and sites
• Answers and refers telephone and in-person inquiries to appropriate personnel
• Takes messages as necessary
• Maintains familiarity with general information relevant to the Randolph County School System
• Performs general secretarial and clerical functions (e.g. scheduling, copying, faxing, data entry, filing, phone management, etc.) for the purpose of supporting office operations
• Provides assistance with special projects
• Carries out additional duties as assigned by the Principal or Assistant Principal

WORKING CONDITIONS

PHYSICAL DEMANDS

Work is…