Sales Support Coordinator

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Salary Range: $24.00 To $26.00 Hourly

Sales Support Coordinator provides sales operations support through quote creation, deal registration, and transaction processing, ensuring accurate and timely execution, data integrity, and efficient collaboration across internal teams.

Nimble Learning

Customer Focus

Action Oriented

Demonstrates Courage

Communication

Decision Quality

Manages Conflict

Build authentic, trusted relationships that promote collaboration, inclusion, and a culture that lives our values every day (Integrity, Dependability, Connection, Action, Growth)

The following essential functions represent the primary work performed; however, other responsibilities could be expected that are not detailed here but fall within the scope of this role.

• Create, process, and maintain customer quotes with high accuracy.
• Ensure quote information is accurate, complete, and aligned with vendor and organizational requirements.
• Prepare supporting documentation associated with customer quotes.
• Coordinate with sales teams to gather missing information required for quote completion.

• Create, process, and maintain vendor deal registrations.
• Track deal registration status and communicate updates to internal stakeholders.
• Ensure deal registration data is accurate, complete, and meets vendor requirements.
• Coordinate with internal teams to resolve registration discrepancies, independently managing routine issues and escalating more complex issues for timely resolution.

• Enter and maintain accurate information within CRM, ERP, quoting, and vendor systems.
• Validate data for completeness and accuracy prior to submission.
• Maintain documentation and records associated with quoting and registration activities.
• Support operational workflows through consistent adherence to established processes.

• Partner with Sales Representatives and internal teams to facilitate efficient processing of requests.
• Identify incomplete, inaccurate, or missing information and proactively seek clarification.
• Escalate complex issues or exceptions to appropriate support resources.
• Support continuous improvement efforts related to transaction processing and sales operations.

• High school diploma or equivalent certification such as GED or HiSET.
• Strong data entry skills and attention to detail, with the ability to follow process workflows and procedures
• Demonstrated analytical and problem-solving skills
• Effective written and verbal communication skills, with the ability to present information clearly
• Results-oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations
• Self-directed and punctual work style, able to work within a fast-paced team environment,
• Ability to manage multiple projects and/or tasks, prioritize to meet deadlines, and deliver results

• Experience with CRM, ERP, or quoting systems.
• Microsoft 365

The typical workdays and hours are Monday – Friday 8:00 am –5:00 pm, but may be altered due to territory assignments.

This role is classified as full-time nonexempt (hourly) and incumbents will work a minimum of 40 hours in a work week. Work is expected to be delivered within established deadlines and quality standards within specific time periods. This is typically within a 40-hour work week. Overtime (working more than 40 hours in a work week) may be worked when approved or could be required if requested by a manager.

Work…