Senior Quality Assurance Engineer - Field Action Team Lead

Senior Quality Assurance Engineer - Field Action Team Lead

Boston Scientific is hiring a Senior Quality Assurance Engineer – Field Action Team Lead to manage and execute the Field Action process, including Product Recalls, Field Safety Corrective Actions, and Safety Alerts within Global Quality Systems.

This hybrid role requires working in the local Boston Scientific office at least three days per week. The position does not offer visa sponsorship or relocation assistance as of the posting date.

• Lead all phases of project management for Field Actions—planning, execution, monitoring, and closure—to ensure on‑time, compliant delivery.
• Prepare and manage project schedules, budgets, and deliverables using tools such as Microsoft Project; define and track key project tasks.
• Assign responsibilities, monitor progress, assess risks, and implement contingency plans to maintain quality and project integrity.
• Communicate project status through regular updates and meetings; collaborate across departments to address and resolve issues.
• Lead post‑mortem evaluations to document lessons learned and identify future improvement opportunities.
• Provide day‑to‑day leadership for cross‑functional teams, fostering performance and effective collaboration across Quality, Medical Safety, Legal, Operations, and Field teams.
• Develop and maintain project plans for product changes and field action development, reporting key progress to senior leadership.
• Coordinate, finalize, and ensure compliance of all Field Action communications with internal and regulatory requirements.
• Support continuous improvement initiatives within the Field Action process.

Required qualifications:

• Bachelor’s degree with a minimum of 4 years' experience in a regulated industry (e.g., medical device, pharmaceuticals, or biotechnology); or Master’s degree with a minimum of 3 years' relevant experience.
• Minimum of 4 years' experience managing cross‑functional projects, including scope, schedule, and budget.
• Strong background in post‑market, field action (recall), and quality system processes.
• Proficiency in Microsoft Office and project management tools (e.g., Teams, PowerPoint, Excel, MS Project, Visio).
• Ability to travel 0–10 %.

Preferred qualifications:

• Bachelor’s degree in communications, technical writing, or a related field such as science, health, or engineering.
• Effective communication skills, including experience engaging regulators, clinicians, and cross‑functional stakeholders.
• Strong writing, editing, and presentation capabilities.
• Demonstrated problem‑solving skills and ability to synthesize complex technical inputs.
• Strong organizational skills, attention to detail, and multitasking abilities.
• High emotional intelligence, situational leadership, and ability to influence across teams.
• Proactive, results-oriented mindset with a focus on quality and continuous improvement.

Boston Scientific is an equal opportunity employer. The company is committed to ensuring full implementation of its equal employment policy, and all recruitment, hiring, assignment, promotion, compensation, and other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, disability, or any other protected class. We recognize that diversity and inclusion are essential to our success and actively promote an environment where all employees can thrive.