Computer Technician - Information Technology

Overview

Tasked with maintaining computer systems, troubleshooting errors, maintaining internet connectivity, running diagnostic tests, maintaining servers, repairing computer hardware, and providing technical support.

• Set-up hardware and install/configure software and drivers
• Maintain and repair technology equipment (router) or peripheral devices
• Install WAN and other networks and manage components
• Manage security options in computers and networks to maintain privacy and protect from attacks
• Perform regular upgrades to ensure systems remain current
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Perform maintenance sessions to discover and mend inefficiencies
• Keep records of repairs and fixes for future reference
• Offer timely technical support and teach users how to utilize computers correctly
• Other duties as assigned

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area (data processing, clerical/administrative, equipment operation, etc.) plus 18-24 months related experience and/or training
• Required Industry Certifications or ability to pass within specified time frames (12-24 months) (e.g. CompTIA A+, Network +, Microsoft and Cisco)
• Bachelor’s in computer science preferred
• Home schooled or private high school graduates should contact the Oklahoma Department of Education to determine if their school is accredited. If not, a GED is required

• Valid Oklahoma State Driver’s License
• Ability to pass a background investigation suitable for access to CJIS restricted systems
• Ability to pass required exams for federal and state compliance

• Knowledge of computer systems and IT components
• Knowledge of internet security and data privacy principles
• Good communication skills
• Excellent organizational and time-management skills
• Ability to troubleshoot systems

• Stand
• Walk
• Sit
• Lift up to 25 pounds
• Work indoors
• Normal vision with or without corrective lenses
• Climb or balance
• Stoop, kneel, crouch, or crawl
• Talk or hear

• Subject to post offer, pre-employment drug screen
• Subject to post offer, pre-employment fit for duty examination
• Subject to post offer, pre-employment criminal background check
• Must be at least 18 years of age

AN EQUAL OPPORTUNITY EMPLOYER