Store Clerk-NE_Thrift Store Department

Job Title: Store Clerk

Job – 2564NE

Title:

Store Clerk

Department: Family Store

Location: Ardmore, OK

Job Family: Sales Workers

Reports to: Store Manager

Direct Reports: None

FLSA: Non-Exempt

This position assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customer questions; maintains the cleanliness and orderliness of store displays; and ensures the security of store items and cash register.

• Cashier (65%) — Ring up sales, collect money, count change, prepare receipts, package items, balance cash drawer, run routine register print-outs, and prepare bank deposits. Ensure security and accountability of cash register funds and sales records per procedures.
• Process and maintain sales records, tax forms, and social service vouchers; prepare routine sales reports as directed.
• Maintain neatness and security of the cash register area; stock forms, bags, etc.
• Explain store policy and answer questions about pricing or purchasing; ensure a pleasant customer experience.
• Assist customers donating items; direct to loading/unloading areas; provide tax receipts as needed.
• Answer store telephone inquiries; provide directions and information; may schedule and record donation pickups.
• Open and/or close store doors per schedule.

• Stocking (30%) — Place and arrange items; ensure displays are neat and orderly; rotate stock as directed; return items to proper locations after customers handle them; clean display racks, shelves, floors, windows, and mirrors; maintain a clean and inviting store.

• Other Responsibilities (5%) — Assist in pricing and tagging items; help customers carry items in/out of the store; assist in disaster relief projects as needed; monitor volunteers.
• Perform other related work as required.

Cash Register, Hand Truck, General Office Equipment

• Knowledge of effective customer service techniques.
• Knowledge of basic mathematics principles and practices.

Education and Experience: High School diploma or GED and experience in retail preferred, or any equivalent combination of training and experience.

Certifications/Licenses: None

• Ability to meet attendance requirements.
• Ability to read, write, and communicate in English.
• Ability to operate a cash register.
• Ability to perform routine mathematical computations and count change.
• Ability to stand or walk frequently; kneeling or squatting as needed; alternating positions with sitting or driving.

Normal store environment with little or no adverse weather conditions.

This document provides descriptive information about the Salvation Army position. Work performed may vary. It is a guideline for content and qualifications. The Salvation Army reserves the right to make changes as necessary without notice. All employees recognize that The Salvation Army is a church and agree not to undermine its religious mission.

Your signature below indicates that you have read and understand the job description and agree to perform the duties as assigned.

Employee Signature _____________________ Date ____________