Patient Coordinator

Patient Coordinator – Full‑time

Ardmore, PA – Pennsylvania

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world‑class customer service. Responsibilities include greeting and checking‑in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance.

Ivy’s rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

• Best
  
  Employer:
  
  Recognized honor by Modern Healthcare.
• Innovative Resources & Mentorship:
  Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development:
  Endless opportunities for career advancement through training programs focused on administrative excellence and leadership development.
• Exceeding Expectations:
  Deliver best‑in‑class care and witness exceptional patient outcomes.
• Incentives:
  
  Eligibility for a full benefits package beginning in the first month of employment. Generous PTO, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships:
  Collaborative relationship with leaders like Hospital for Special Surgery (HSS).
• Empowering Values:
  Live by values that prioritize teamwork, growth, and serving others.

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time‑management and ability to multi‑task in a fast‑paced environment.
• Self‑motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude amid fluctuating workloads.
• Commitment to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.