Residential Manager

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking a compassionate and experienced leader to join our Residential Service System team in Ardmore, PA. This position is ideal for professionals who are passionate about supporting individuals with intellectual and developmental disabilities while leading a team dedicated to providing high-quality residential services. If you’re looking to make a meaningful impact while advancing your career in human services, we’d love to hear from you.

For more than 50 years, Resources for Human Development has been committed to helping individuals of all abilities achieve greater independence, dignity, and quality of life through innovative and person-centred services.

The Residential Service System program provides residential supports that promote community integration, personal growth, safety, and independence for individuals receiving services. Our team members play a critical role in creating supportive and empowering environments where people can thrive.

• Competitive Compensation
• Daily Pay
  - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

• Paid Training Programs
• Professional Development Opportunities
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

• Lead a team that supports individuals in achieving their goals
• Promote independence, choice, and community inclusion
• Develop meaningful relationships with individuals served and staff
• Make a positive impact every day
• Join a mission-driven organization

• Provide direct supervision, coaching, mentoring, and performance management to Direct Support Professionals and Lead Staff.
• Manage staffing schedules, coverage plans, call‑offs, time‑off requests, and staffing emergencies.
• Oversee the day‑to‑day operations of assigned residential homes and ensure quality service delivery.
• Participate in consumer planning meetings and coordinate services that support individual goals and needs.
• Respond appropriately to incidents and crisis situations, ensuring proper documentation and follow‑up.
• Monitor medications, health‑related concerns, and communication with agency nursing staff.
• Manage site budgets, consumer funds, and household expenditures.
• Ensure all required documentation, records, and reports are completed accurately and on time.
• Maintain licensing, regulatory, health, and safety compliance standards.
• Oversee the maintenance, cleanliness, and safety of residential properties and program vehicles.

• Compassionate
• Organized
• Dependable
• Team‑Oriented
• Professional
• Strong Leader
• Solution‑Focused
• Committed to Supporting Others

• Bachelor's Degree.
• Minimum of 5-6 years of experience in a related field supporting individuals with developmental disabilities, mental illness, or substance use recovery.
• Previous supervisory or management experience in a group home or residential setting.
• Strong leadership, communication, organizational, and interpersonal skills.
• Basic computer proficiency, including email and electronic documentation systems.
• Valid driver's license, reliable transportation and state‑required insurance coverage.
• Ability to successfully complete…