Retail Team Lead

Retail Team Lead (FT) – New Balance

As part of the New Balance Retail Leadership Team, full‑time Retail Team Leads assist with duties such as opening and closing the store, driving results, operational duties and delivering a world‑class experience for our guests. You will lead by example through New Balance’s Core Competencies.

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results driven in achieving our store key performance indicators through training and development of our associates
• Assist store manager in creating the schedule and taking the lead in floor moves
• Deliver a great guest experience utilizing our GUEST service model
• Be operationally sound, opening/closing the store, inventory control, and operational procedures
• Be involved in recruiting, interviewing and hiring of top talent
• Follow safety and reporting regulations, including proper lifting procedures

• Must be 18 years of age or older
• 2 years’ retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Physical requirements:
  
  lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs. (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Location:

Suburban Square, PA. Pay Range: $17.96 – $22.42 – $26.93 hourly (actual base pay varying based upon relevant experience, time in role, internal equity, geographic location, and more).

New Balance offers a comprehensive traditional benefits package including medical, dental, vision, life insurance and 401(K). We also provide non‑traditional perks such as online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs, a yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, generous parental leave, and an associate discount. Temporary associates receive medical, dental and vision insurance and a discount;

part‑time associates receive 401(K), short‑term disability, a yearly $300 lifestyle reimbursement, and a discount.

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.