Branch Office Administrator

Branch Office Administrator – Edward Jones

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2 days ago Be among the first 25 applicants

This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.00/hr - $23.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor.

You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

Position

Schedule:

Full-Time

Branch Address: 1955 N Val Vista Drive Ste 106, Mesa, AZ

This job posting is anticipated to remain open for 30 days, from 23-Dec-2025. The posting may close early due to the volume of applicants.

• Deliver exceptional personalized service to ensure clients feel understood and informed.
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year.
• Actively listen for situations in the clients' lives that may indicate a need for additional services.
• Drive marketing activities such as planning and executing events.
• Provide administrative support to a financial advisor or a team of multiple financial advisors.
• Handle inbound and outbound calls, email, and in-person interactions; respond to inquiries and resolve issues.
• Process account transactions, prepare documentation, and maintain accurate client records.
• Schedule appointments, prepare materials for client meetings, manage correspondence, and support marketing initiatives.
• Streamline processes by updating SOPs and strategically executing the branch business plan.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration
• Strong computer literacy with willingness to learn new technology such as Money Guide, Salesforce, Microsoft Office products and other firm-provided software.
• Ability to work independently and collaboratively with a small team.

We recognize individual efforts through a rewards program that promotes a long-term career, financial security, and well-being. Full-time associates receive the following benefits:

• Medical, prescription drug, dental, vision, and voluntary benefits (accident, hospital indemnity, and critical illness).
• Short- and long-term disability, basic life, and basic AD&D coverage at no cost.
• 401(k) retirement plan and tax-advantaged accounts:
  Health Savings Account, Flexible Spending Account.
• 10 paid holidays, 15 days of vacation for new associates beginning on January 1 of each year, sick time, personal days, and a paid day for volunteerism.
• Employee Assistance Program and potential bonuses and profit sharing.

Compensation:
Hiring Minimum $22.50, Hiring Maximum $23.91. The actual base pay range is $22.00/hr - $23.00/hr with opportunities for merit-based increases and discretionary bonus opportunities based on branch and firm profitability.

Edward Jones believes in a human centered approach to partner for positive impact, improving the lives of clients, colleagues, and communities.

• Seniority Level: Associate
• Employment Type:
  
  Full-time
• Job Function:
  General Business, Administrative, and Customer Service

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.