Site reliability Engineer

About the role

As a Site Reliability Engineer
, you will make an impact by designing and implementing advanced observability solutions tailored for distributed edge computing environments. You will be a valued member of the Technology & Engineering team and collaborate closely with infrastructure, application, and Dev Ops teams to ensure system reliability across remote facilities and centralized platforms.

• Design and implement observability frameworks for edge environments, including monitoring, logging, tracing, and metrics collection
• Define and maintain SLIs, SLOs, and business KPIs to measure and improve system reliability
• Build dashboards, visualizations, and alerting systems for real-time insights and incident response
• Implement distributed tracing and log aggregation to troubleshoot complex edge issues
• Collaborate with engineering teams to embed observability best practices in resource‑constrained environments
• Drive proactive issue detection and resolution, reducing MTTD and MTTR across distributed systems
• Lead incident postmortems and implement observability‑driven improvements
• Develop automation tools and scripts to enhance observability pipelines
• Optimize data storage and querying strategies for performance and scalability
• Stay current with emerging observability tools and trends, especially for edge computing

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is an Onsite position requiring 5 days a week in a client or Cognizant office in Scottsdale, AZ. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.

• 3–5 years of experience in service reliability/operations for large‑scale hybrid environments
• 3–5 years of experience in automation scripting and dashboard development for performance monitoring
• 2–4 years of experience with programming languages such as Go, Python, Java, or Rust
• Working knowledge of databases like Oracle, SQL Server, Redis, Click House, Postgre
  
  SQL, Mongo
  
  DB, or time‑series databases
• At least 2 years of experience with cloud platforms and containerization (GCP, AWS, Azure, Rancher, Open Shift)
• Experience maintaining containerized apps in GKE/RKE/AKE environments
• Hands‑on experience implementing observability using Open Telemetry (OTEL)
• Experience with Graph
  
  QL frameworks (Apollo, Prisma, Hasura)
• Strong understanding of networking protocols (TCP/IP, HTTP, DNS, Load Balancing, Service Mesh)

• Proven experience managing 24/7 high‑availability platforms for critical applications
• Familiarity with monitoring tools like Splunk, App Dynamics, Grafana/Prometheus, Dynatrace
• Experience with CI/CD tools and platforms (Rally, Confluence, etc.)
• Hands‑on experience with Redis and in‑memory caching solutions
• Strong debugging skills across integrated platforms and API gateways
• Experience with GCS, Cloud SQL, Spanner, and Firestore
• Background in enterprise‑level infrastructure and operations
• Expertise in Linux/Windows administration and distributed systems
• Experience monitoring and troubleshooting Hashi Corp Vault environments
• Working knowledge of Vertex AI, Gen AI, and Big Query

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long‑term/Short‑term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.