Front Desk Receptionist

Cactus Rose Aesthetics, LLC Front Desk Receptionist Clifton, AZ
· Part time

Part-time Front Desk Receptionist 12-24 hours per week

About Us: Cactus Rose Aesthetics is a premier med spa offering advanced aesthetic and wellness services in a welcoming, small-town environment. We pride ourselves on providing personalized care with a focus on enhancing natural beauty through cutting-edge treatments. Our team is dedicated to ensuring every client feels valued, relaxed, and rejuvenated.

We are seeking an organized, friendly, and professional Front Desk Receptionist to join our team. As the first point of contact for our clients, you will play a key role in creating a welcoming, positive experience for everyone who visits Cactus Rose Aesthetics. This position requires a personable individual who can manage administrative tasks while maintaining a calm and inviting atmosphere.

If you are a motivated, customer-focused individual with a passion for beauty and wellness, we’d love to meet you!

• Greet and check in clients as they arrive, ensuring a warm and friendly reception.
• Answer phone calls, respond to inquiries, and schedule appointments for treatments, consultations, and follow-up visits.
• Manage client appointments, ensuring timely reminders and rescheduling when necessary.
• Handle intake forms and client data, ensuring confidentiality and accuracy.
• Process client payments and manage billing inquiries.
• Maintain an organized and clean front desk area, keeping it neat and welcoming.
• Assist with managing inventory of office and spa supplies.
• Support the team with administrative tasks, including filing, maintaining client records, and preparing treatment rooms.
• Ensure a smooth, positive flow of the daily operations of the clinic.
• Communicate effectively with clients, aestheticians, and other team members to ensure exceptional service delivery.
• Help manage and contribute to the spa’s social media presence by assisting with content creation and posting as needed.

• Must be 18 years or older.
• Minimum of a high school diploma or equivalent.
• Previous experience in a receptionist, customer service, or administrative role, preferably in a spa, wellness, or medical setting.
• Basic math skills for processing payments and managing billing inquiries.
• Strong communication skills, both in person and over the phone.
• Ability to multitask and handle a fast-paced environment.
• High attention to detail and organizational skills.
• Proficiency in using computers and scheduling software; experience with spa or medical software is a plus.
• Comfortable assisting with social media tasks, such as posting and engaging with followers.
• A professional, positive, and approachable demeanor.
• Ability to maintain confidentiality and handle sensitive client information.
• A passion for beauty, wellness, and helping others feel their best.

• Be part of a supportive, collaborative team dedicated to providing exceptional client experiences.
• Competitive pay and opportunities for professional development.
• A chance to grow in the beauty and wellness industry with a locally beloved brand.
• Work in a beautiful, peaceful environment with a focus on work-life balance.