Club Personnel

serves as the first point of contact for incoming calls and walk-in members and visitors, managing front desk operations and providing administrative support to the clubhouse staff, managers, and members.

• Greeting Members:
  Welcome members and their guests as they arrive at the clubhouse, providing a positive first impression of the organization.
• Managing Phone Calls:
  Answer, screen, and forward incoming phone calls promptly and professionally. Answer general questions as the first point of contact.
• Administrative Support:
  Perform various clerical tasks, including sorting mail correspondence for departments, and maintaining Clubhouse office calendars.
• Front Desk Management:
  Ensure the reception area is tidy, organized, and presentable at all times.
• Handling Inquiries:
  Respond to general inquiries via phone, email, or in person, providing information as needed.
• Manage the Shipping & Receiving of various vendors IE, UPS, Fed Ex, Amazon, etc.
• Food & Beverage Menu prep and printing.
• Other duties as assigned.

• Communication
  
  Skills:
  
  Excellent verbal and written communication skills to interact effectively with clients and staff.
• Organizational
  
  Skills:
  
  Strong organizational abilities to manage multiple tasks and maintain an orderly front desk.
• Customer Service Orientation: A friendly and professional demeanor, with a focus on providing exceptional customer service.
• Technical Proficiency:
  Familiarity with office software and equipment, including phone systems, email, and scheduling tools.
• Experience:
  
  Previous experience in a receptionist or administrative role is often preferred but not always required.

• Clubhouse Setting:
  The Information Receptionists typically work in a Clubhouse environment, interacting with members, visitors, and staff regularly.
• High Volume Interaction:
  The role may involve a high volume of phone calls and face-to-face interactions, requiring the ability to manage stress effectively.

• Full time – 40 hours (November – April)
• Full time – 30 hours (May – October)

8am-5pm

The natural beauty is the mountains and surrounding Sonoran Desert; but the real beauty is our people. There is a friendliness in our community - embracing newcomers and creating environments and activities that are inclusive. With 700+ homes, Tonto Verde is large enough to be cost effective yet small enough to foster friendships, creating that true sense of community where you know you belong.