Control Specialist

The Work Control Specialist I is responsible for reviewing, processing, and maintaining daily timesheets, service requests, and work orders to support facility operations. This position ensures accurate data entry and reporting within the General Fund Enterprise Business System (GFEBS) and Maximo, coordinates service requests with field crews, and maintains accurate employee and work order records. The role also provides administrative support and ensures consistency between contractor and government reporting systems.

• Review daily timesheets submitted by service crews to ensure information is accurate, complete, and consistent before entering data into GFEBS and Maximo.
• Receive, document, process, and distribute customer service requests and work orders to appropriate maintenance and service crews.
• Record service request details, including customer information, location, equipment requiring repair, and services to be performed.
• Dispatch work orders and communicate assignments, updates, and special instructions to mobile crews and other departments using telephone or radio communication systems.
• Maintain accurate records of service calls, work orders, employee timesheets, and related operational activities.
• Review timesheets for discrepancies and make necessary corrections to ensure accurate reporting and data integrity.
• Maintain and update employee roster information within GFEBS and Maximo, ensuring records remain current and accurate.
• Collaborate with administrative personnel and operational teams to ensure information is consistent between contractor and government reporting systems.
• Provide general administrative support, including data entry, documentation, recordkeeping, and coordination of daily operational activities.
• Complete required GFEBS training and certifications to develop proficiency in work control processes and systems.
• Upon achieving position proficiency and obtaining the appropriate GFEBS certifications or training, transition to the Work Control Specialist II position.
• Perform other duties and responsibilities as assigned.

• Minimum of two (2) years of administrative support or related experience.
• Proficient typing, data entry, and general computer skills with strong attention to accuracy and detail.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Basic mathematical skills and professional telephone etiquette.
• Strong written and verbal communication skills, including the ability to read, write, and communicate effectively in English.
• Ability to work independently with minimal supervision while managing multiple administrative responsibilities.
• Strong organizational, time management, and problem-solving skills.
• Ability to review records, identify discrepancies, and maintain accurate information across multiple systems.
• Ability to obtain and maintain the security clearance or background investigation required for the position.

• Ability to continuously bend, squat, kneel, twist, climb, reach, stand, and walk throughout an eight-hour workday.
• Ability to perform repetitive hand movements, including pushing, pulling, gripping, and grasping.
• Ability to frequently lift and carry objects weighing up to 50 pounds and assist with moving objects exceeding 50 pounds.
• Ability to perform assigned duties in indoor and outdoor work environments as required.
• Ability to travel between designated work locations using a company vehicle when necessary.

• High school diploma or equivalent.
• Valid driver's license and an insurable driving record.
• Ability to complete required GFEBS training and obtain applicable…