Activities Supervisor Job Sedona Arizona USA,Business

Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!

At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

Basic Function

The Activities Supervisor is responsible for creating exceptional guest experiences through the coordination and delivery of camp, arts, and recreation programs. This position supports Artist Cottage operations, sales, and guest service; supports and supervises Camp Coyote operations and activities; and provides sales and service support for Racket Sports and Target Sports. The Activities Supervisor promotes participation, generates program revenue, maintains operational standards, and ensures all activities are delivered in a safe, engaging, and professional manner consistent with Enchantment Resort service standards.

Work

Performed Camp Coyote Operations, Sales, Service (45%)

Recruit, train, schedule, and supervise Camp Counselors to meet operational demands, particularly during peak occupancy periods, holidays, and school breaks.

Lead and supervise Camp Coyote activities for children ages 4-12 in a safe, fun, educational, and caring environment when needed.

Develop and maintain a Camp Coyote curriculum that challenges and educates campers through recreational, outdoor (Leave No Trace), artistic, and age-appropriate learning experiences that encourage creativity, confidence, social development, and teamwork.

Create, implement, and continually improve camp activities, crafts, games, themed programs, and special events.

Coordinate attendance, waivers, daily schedules, activity rotations, staffing assignments, and camper records.

Monitor camper health, safety, behavior, and overall well-being while maintaining established staffing ratios.

Coordinate additional staffing support when participation levels exceed established guidelines.

Train, mentor, and provide daily directions to Camp Counselors and on-call camp staff.

Assist with family activities, holiday programming, seasonal events, and resort-wide recreation experiences.

Artist Cottage Operations, Sales & Service (40%)

Support daily Artist Cottage operations, guest service, and sales initiatives.

Welcome guests, provide studio tours, explain class offerings, and promote participation in arts programming and experiences.

Manage reservations, registrations, guest records, waivers, payments, and class bookings utilizing Flybook and Maestro software systems.

Lead art, pottery, and creative classes as qualified and operationally required.

Assist guests throughout the creative experience to ensure a memorable and personalized visit.

Support pottery production through clay reclaim, trimming, bisque firing, glazing, glaze firing, packaging, and shipment of guest artwork.

Track and organize guest pottery and art projects through all stages of production.

Assist in developing and maintaining class instructions, tutorials, standard operating procedures, and program materials.

Support workshops, exhibits, seasonal programming, holiday events, and special resort events.

Notify the Activities Manager of equipment or maintenance issues and assist with kiln shelf preparation, kiln washing, and general studio upkeep.

Racket Sports & Target Sports Sales & Service (15%)

Provide sales, reservations, registration, and guest service support for Racket Sports and Target Sports programs and assist with departmental coverage during the absence of the Games Supervisor.

Manage bookings, schedule instructors, lesson reservations, waivers, participant records, and activity scheduling.

Process activity fees, room charges, cash, and credit card transactions according to resort procedures.

General Responsibilities

Arrive prior to scheduled programming to prepare facilities, materials, registrations, waivers, equipment, and activity spaces.

Deliver exceptional guest service in accordance with Enchantment Resort and Forbes Travel Guide standards.

Greeting guests, campers, families, and participants in a professional, welcoming, and engaging manner.

Promote activities, classes, programs, events, and resort experiences to increase guest participation and departmental revenue.

Assist guests with reservations, registrations, scheduling, waivers, participant records, activity information, and related administrative support utilizing approved resort…