Events, Promotions & Entertainment Associate-On Call; Harrah's Ak-Chin Casino
Listed on 2026-10-01
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Entertainment & Gaming
Event Management & Planning, Customer Service Rep, Casino & Gaming, Music & Audio Production
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
Event, Promotion, Sponsor ships and Entertainment preparation, support and execution
How You Will Create the ExtraordinaryAppears at events, casino parties, concerts and performances at the request of Events, Promotions & Entertainment Supervisor or Manager.
Greets and assists customers as a company representative.
Assists guests with questions about the upcoming property events, promotions & entertainment.
Processes show tickets for all guests, including comp and cash transactions.
Generates revenue by suggesting, selling and issuing show tickets directly to guests at the Box Office, via telephone or other assigned methods.
Efficiently make reservations and issues tickets for off-site ticket vendors.
Responsible for collecting funds, documentation and other required reporting items when selling/assigning show tickets.
Effectively presents information and responds to questions from other departments, customers, management team and public.
Greets customers and escorts them to their respective seats/tables in the venue, when assigned showroom usher duties.
Efficiently scans customers show tickets, provides necessary information.
Issues prizes during events, promotions inclusive of coin, cash, free slot play, reward credits and any other items/vouchers according to all standard operating procedures and compliance requirements.
Acts in a professional and courteous manner and exhibits a positive, outgoing personality.
Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
Set up and tear down for large events and shows. This includes, but is not limited to, moving and arranging large amounts of chairs, stanchions and signs. Setup may involve carrying chairs up and down elevated risers.
Unpack all promotional items to prepare for and execute events. This process includes, but is not limited to, unboxing and moving large quantities of gifts, preparing gifts for distribution, and breaking down empty boxes.
Performs light clerical work to include data entry.
Performs other duties as assigned by events, promotions and entertainment supervisors or manager.
What You Will NeedHigh School Diploma or GED required
Prior events and entertainment background preferred.
Prior customer service experience preferred.
Willing and able to demonstrate reading, writing and technical skills as part of application process.
Undergoes pre-employment screening and selection process.
Must have a valid electronic mail address accessible daily.
Must be able to work on multiple projects simultaneously.
Must be able to make rational decisions and act quickly.
Meets all relevant regulatory requirements.
Agrees to sign non-disclosure agreement and pass drug test continent upon job offer.
Able to lift and/or carry objects weighing up to 50 pounds.
Able to correspond via telephone and e-mail in a fast-paced environment.
Able to respond…
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