Occupational Therapist

Category: Full-time, Non-Exempt

Reports to: PCAH and VIP Supervisor

Compensation: From $22.07 (Dependent upon relevant education, experience, and preferred qualifications).

• 37.5 hours weekly, primarily Monday-Friday, 8:30 a.m. – 5:00 p.m.
• This position is located remotely unless other arrangements have been approved by the supervisor.
• Frequent travel is required between clients homes and PCOA locations.

• Completes client intakes/assessments for PCAH and other PCOA programs, including required 5-day, 30-day, and 90-day PRN follow-up visits.
• Collaborates with clients to develop individualized care plans and budgets, monitors monthly spending, and facilitates reports to VA and veterans with assistance of financial management agency.
• Communicates promptly and professionally with clients, family members, contracted providers, and community partners through multiple channels, including phone, email, fax, and written correspondence.
• Identifies gaps in service delivery and assists in resolving barriers to ensure clients receive appropriate care.
• Maintains accurate and updated client files and ensures timely completion of all required case and program documentation.
• Completes monthly calls with Veterans and clients.
• Participates in investigations and reviews related to potential fraud, waste, or abuse.
• Prepares and communicates monthly reports, data analysis, and relevant updates to department leadership, reporting staff, and volunteers.
• Demonstrates professionalism in crisis situations, utilizing de-escalation strategies and seeking additional support when appropriate.

• Attends and actively collaborates with others at all scheduled meetings and trainings.
• Builds and maintains a cooperative working relationship with others.
• Utilizes technical expertise to complete all assigned tasks with an emphasis on quality and timeliness.
• Works independently and collaboratively with others with minimal supervision.
  
  Performs tasks at a proficient level and handles more difficult, complex, or irregular tasks.
• Ensures that work adheres to local, state, and federal governmental regulations, and other applicable rules and requirements.
• Uses virtual collaboration platforms to perform work as necessary (e.g. Zoom or Teams).

• An equivalent combination of education and experience related to the position may be considered.
• A Bachelor’s degree in Social Work, Human Services, or a closely related field; a Master’s degree is preferred.
• At least two (2) years of experience in case management and/or social services; three (3) years is preferred.

• Bilingual in English and Spanish is preferred.
• Must have reliable transportation.
• Must successfully obtain and maintain AZ Level 1 Fingerprint Clearance and Central Registry background clearance.

• Knowledge of case management/care coordination practices, rules, regulations, and requirements.
• Knowledge of the aging process, issues, and health problems associated with aging and disabilities.
• Skill in using Microsoft Office suite with an emphasis in Excel, Word, Teams, and Outlook at an intermediate level.
• Ability to demonstrate a commitment to the vision, mission, and values of Pima Council on Aging and its family of non-profit companies.
• Ability to effectively adapt and maintain composure in high-stress situations.
• Ability to effectively communicate with, receive information from, and convey information to others.
• Ability to establish clear professional boundaries with clients.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to manage time, organize work, set priorities, meet deadlines, and follow up on work assignments with minimal supervision.
• Ability to operate standard office equipment, such as fax machines, copiers, printers, and phone systems.
• Ability to professionally represent the organization and work harmoniously with diverse populations including staff, clients, and providers.

• Employees working at least thirty (30) hours per week are eligible for…