Bell Staff Job Sedona Arizona USA,Hospitality / Hotel / Catering

Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!

At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

How you will enjoy your day

To assist guests and resort staff, efficiently, courteously and professionally, maintaining a high standard of service and hospitality

Work Performed

Greet guests as they arrive at the greeter/bell stand

Transport resort guests’ to and from the airport and other locations whenever necessary

Escort guests to their rooms and deliver their baggage, providing information about Enchantment Resort & Mii amo Spa and other area attractions

Ensure guests are aware of necessary safety precautions such as locations of flashlights, fire extinguishers, etc. and assist guests if necessary in emergency

Assist departing guests’ with luggage

Provide rides to guests around the property as requested

Open the lobby door and be available for any guest requests and questions

Make all special deliveries to the rooms (flowers, wine, fruit baskets, mail, etc.)

Keep ashtrays clean, pillows fluffed, floor and walkways clear of debris in guest lobby areas

Help ensure the lobby, pool and grounds areas are neat at all times and inform appropriate department correction is necessary

Keep lobby fireplaces lit, when appropriate

Pick up and deliver guests’ laundry and ensure that the charges are posted to the guests’ account

Secure laundry bags with proper tickets and ensure daily pickup/delivery

Run any errands as requested by management

Ensure Audi fleet and golf carts are kept clean, in good repair and inspected daily

Assist with snow removal whenever necessary

Assist at the front gate when necessary to assist Safety & Security department

Assist Mii amo spa attendants with guest rides when necessary as backup support

Patrol the property to be sure that all rooms are secure and report any suspicious activities to the MOD

Assist other departments as necessary

Other duties as assigned

Supervision Exercised

None

Supervision Received

Bell Captain and Guest Service Manager

Minimum Requirements

High school graduate and at least 21 years old. Must have strong communication and outstanding guest relations skills. Must be very friendly and smile. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Must have a clean driving record and current CPR certification or obtain certification within 30 days of hire.

Safety sensitive position.

Physical Requirements

Lifting & carrying up to 50-75 lbs

98% walking, standing and bending

2% Sitting

Hearing & manual dexterity

Distance vision 1-3 feet

Ability to work in all types of weather conditions

Ability to drive a golf cart