Food & Beverage Manager

Job Details:
Level: Management,

Job Location:

Blue Water Resort & Casino
- Parker, AZ, Position Type:
Full Time, Education Level: 2 Year Degree, Salary Range: $55000.00 - $60000.00

Salary/year,

Job Shift: Any, Job Category:
Restaurant
- Food Service,

SUMMARY:

The Food & Beverage Manager directs and manages all outlets and ensures compliance with all alcohol service policies, laws, ordinances and regulations to safeguard assets and provide maximum sales and revenue through guest satisfaction and team member engagement. Provides oversight of all levels of restaurant(s) and bars to ensure its profitable operation, optimum guest satisfaction and return visits.

• Responsible for all aspects of the effective management of the restaurant & bar operations within a casino environment.
• Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice, including initiating any employment action deemed necessary.
• Responsible for cleaning and sanitizing their areas to create a safe and sanitary environment for internal and external guests.
• Foster teamwork. Lead, direct, mentor and guide unit supervisors within the F & B department.
• Actively coach, counsel, direct, train and mentor team in meeting company standards.
• Oversee all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
• Monitor food handling, cash handling and work safety compliance. Monitors product quality to ensure high level of guest service.
• Ensure Point of Sale Systems (POS) are in working order. Audit for accuracy of Payment Card (PCI) compliance, charges and cash handling procedures.
• Protect branded concepts through audits and compliance processes.
• Manage beverage operations within budgeted guidelines and to the highest standards.
• Identify guest needs and respond accordingly.
• Lead team by attracting, recruiting, training and appraising talented team members.
• Establish goals and targets, KPI’s and schedules; provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Effectively and compliantly addresses alcohol service or compliance issues immediately and appropriately.
• Employ performance management and manage team member issues in accordance with company policy and practice, including initiating any employment action deemed necessary.
• Direct team on the proper instructions on food & beverage handling, cash handling and work safety rules. Provides on-going direction, supervision and mentoring to F & B team.
• Work with the Assistant Director of F & B, Director of F & B and Purchasing to design, implement and monitor all beverage pricing, specials, post-off opportunities, and beverage inventory levels through-out their property.
• Identify, evaluate and develop strategies to increase revenue and guest satisfaction with the beverage services. Ensure compliance with all food and beverage regulations.
• Responsible for safeguarding all cash and charge receipts generated each day.
• Control Food & Beverage processes including par levels, finances and beverage menu selection. Monitor product quality and ensure high level of guest service.
• Ensure demand for product is met and Bartenders achieve recipe/quality standards.
• Abide by all Arizona State Liquor Laws Title 4, and Colorado River Indian Tribes Alcohol Beverage Ordinance.
• Abide by Guest Service Agreement for Blue Water Resort & Casino.
• Abide by F & B department policies and procedures.
• Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and Blue Water Resort & Casino policies and procedures.
• All other duties as assigned (job description permitting), or as…