I​/T Manager

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Verde Canyon Railroad is seeking a hands-on I/T Manager to own all technology systems on site in Clarkdale, Arizona. This is a solo role for someone who enjoys troubleshooting, building, and maintaining systems end-to-end. There is no support staff in this role; this individual must be comfortable owning everything from daily technical issues to longer-term systems projects. This role is highly operational and requires someone who can respond quickly, think independently, and stay calm during technical outages or emergencies.

• Provide day-to-day internal I/T support for all staff, including desktops, laptops, printers, mobile devices, and smart devices
• Support and maintain Audio/Video systems, including troubleshooting hardware, displays, and sound systems (A/V experience is highly desirable)
• Manage and maintain network infrastructure, including switches, access points, and firewalls (Ubiquiti experience strongly preferred)
• Own basic cybersecurity practices, including permissions, access control, MFA, and general security hygiene
• Administer systems and user permissions across platforms (Google Workspace, applications, and internal tools)
• Lead and execute I/T projects, including new system rollouts, CRM implementation, and technology improvements
• Support web hosting management and Word Press sites as needed
• Coordinate with vendors and service providers when necessary, while maintaining ownership of outcomes
• Document systems, configurations, and procedures to ensure continuity and clarity

• Strong hands-on networking experience (non-negotiable)
• Ability to work fully on-site in Clarkdale, AZ and respond quickly when issues arise
• Proven ability to work independently without daily supervision or support staff
• Experience troubleshooting hardware, with a strong interest in Audio/Video systems
• Comfort owning problems from diagnosis through resolution

• Google Workspace administration
• Ubiquiti networking products
• Smart devices and integrated systems
• Audio/Video hardware and setup
• Web hosting management and Word Press
• CRM implementation or administration experience

• Enjoys tinkering, troubleshooting, and figuring things out
• Responds quickly and calmly during technical issues or outages
• Highly trainable and curious about new systems and tools
• Practical, hands-on, and action-oriented
• Comfortable being the sole owner of I/T on site

• On-site role in Clarkdale, AZ
• Monday through Friday, 8:00 AM – 5:00 PM
• Availability required for technical outages or emergencies

• Excellent health insurance benefits
• Opportunity to build and own the entire I/T function in a unique operating environment

Entry level

Full-time

Other

Travel Arrangements