Automotive Service Manager Weekends Off | Litchfield Park

Location:

12337 W Camelback Rd. Litchfield Park, AZ 85340

Job Title: Automotive Service Manager

As a Service Manager with Christian Brothers Automotive, you lead both guest experience and business performance. You guide guests through vehicle decisions and drive a profitable, people‑focused operation. The role oversees the overall shop performance, balancing sales growth, profitability, ethical service, and team development. All office and shop personnel report directly to you.

• Lead daily shop operations with full accountability for sales growth, profitability targets, workflow efficiency, and guest satisfaction
• Drive consistent, ethical sales practices that build trust while achieving car count, average repair order, and margin goals
• Manage office and shop personnel through clear expectations, effective delegation, coaching, and performance oversight
• Support hiring and staffing needs by participating in interviews, onboarding, and workforce planning discussions
• Develop team members through ongoing feedback, skill‑building, and support of ASE training and certification advancement
• Maintain strong financial controls by reviewing reports, audits, and reconciliations; communicate results and action plans to ownership
• Serve as the primary point of contact for guests, explaining repair recommendations and managing expectations throughout the service process
• Demonstrate resourcefulness in moving work through the shop while balancing technician capacity, parts availability, and guest timelines
• Ensure quality workmanship, proper parts selection, and that all equipment and resources are available and operational
• Foster a positive, professional team environment that reflects honesty, integrity, and respect at all times
• Support fleet account development and local marketing efforts to drive sustainable business growth
• Ensure all company policies, procedures, and standards are consistently followed
• Open and close the store as required and perform other duties as assigned

• Minimum of 2 years in a supervisory or management role with direct responsibility for coaching, delegating, and managing employee performance
• 3‑5 years of automotive leadership industry experience and strong exposure to automotive service operations
• Aftermarket automotive repair experience preferred, but not required
• Proven experience leading sales efforts with accountability for growth, margins, and ethical service practices
• Coachable mindset with the ability to receive feedback, adapt quickly, and continuously improve personal leadership effectiveness
• Demonstrated ability to lead, develop, and motivate teams, including supporting training and professional growth (ASE or equivalent programs)
• Comfortable managing workflow, priorities, and guest expectations in a fast‑paced service environment
• Proficiency with Windows‑based computer systems and automotive shop management software
• Experience with Tek Metric or similar shop management systems preferred, but not required
• ASE Service Consultant certification or equivalent service leadership experience preferred
• Graduation from an industry‑recognized service or management training program preferred, but not required
• Valid driver’s license with a driving record acceptable to the company’s insurance carrier

• Being on your feet for the majority of the workday (standing, walking, etc.)
• Occasionally lifting and carrying objects over 50 lbs
• Driving manual transmission vehicles
• Keeping a brisk work pace in a high‑volume environment
• Using a keyboard and mouse several times daily
• Using a standard handset phone several times daily

• Compensation Range: $85K‑$100K Plus Bonus Opportunities
• Closed Every Weekend To Spend Time With Family & Friends
• Employer‑paid Financial Wellness Program and App, Smart Dollar & Every Dollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plans
• On‑Going Training & Career Advancement
• Employee Appreciation Events
• Team Member Celebration Program – Recognizing Employees' Birthdays and Achievements Throughout the Year
• Rewarding Great Work, The Annual Review Process provides opportunities to share goals and earn pay…