Senior Services Manager

Senior Services Manager

Your future begins here! Join one of the fastest-growing cities in Arizona and the youngest in Yuma County! Under limited supervision of the Director of Parks and Recreation, the Senior Services Manager plans, organizes, directs, and evaluates the City of San Luis Senior Center programs, services, and daily operations. Responsibilities include supervising staff and volunteers, managing budgets, coordinating transportation, educational programs, outreach activities, and special events, and collaborating with community organizations and service providers.

The incumbent ensures compliance with applicable policies, regulations, and safety standards while identifying opportunities to enhance services that promote the health, independence, and quality of life of senior citizens.

As a Senior Services Manager, you will:

• Manage and oversee the daily administrative, operational and program activities of the Senior Center.
• Develop, implement and evaluate departmental policies, procedures, programs and services; recommend operational improvements as necessary
• Represent the Senior Center and coordinate programs, activities, and service with City departments, governmental agencies, community organizations, and service providers.
• Respond to public and internal inquiries and complaints; interprets policies, addresses concerns, and resolve operational issues.
• Advise the Director on departmental operations, program needs, and emerging issues; implement administrative directives.
• Oversee case management assistance services, including assisting senior citizens with applications, enrollment, and access to available social service programs.
• Manage and oversee the coordination of transportation services to facilitate senior citizens' access to medical appointments, social services, and other essential resources.
• Oversee the administration and delivery of nutrition and meal programs, ensuring compliance with established schedules, nutritional requirements, and applicable health and safety standards.
• Coordinate food assistance and distribution programs in collaboration with community organizations and service providers.
• Oversee the procurement of supplies, materials and equipment; ensure appropriate inventory management and compliance with purchasing procedures.
• Ensure compliance with applicable health, safety, sanitation, and regulatory requirements governing Senior Center operations and services.
• Plan, develop, and oversee educational, recreational, wellness, and community outreach programs designed to promote senior engagement and well-being.
• Manage the planning, coordination, and implementation of Senior Center special activities, community events, and celebrations.
• Prepare and maintain operational records, statistical data, and periodic reports related to Senior Center programs and services.
• Develop and administer the annual Senior Center budget; monitor expenditure and ensure compliance with approved allocations and applicable financial policies.
• Supervise, train, assign, and evaluate subordinate staff and volunteers; ensure effective personnel utilization and service delivery.
• Perform other related duties as required.

Will possess knowledge of:

• Principles and practices of effective management, administration, leadership and supervision.
• Principles, practices and current trends in senior services programming and administration.
• Social, physical, emotional and health-related needs of senior citizens.
• Applicable Federal, State, and City laws, regulations, policies, and procedures governing senior services and facility operations.
• Health, safety, sanitation, and regulatory standards applicable to senior services programs and facilities.
• Community agencies, social service programs,…