Marketing Agency - Account Manager

Client Strategy | Client Success | Project Delivery

Reports to:

CEO

Hybrid (Arizona)

30-35 hours per week

As an Account Manager at CBM Marketing Solutions, you are the primary bridge between our clients and the CBM production team, ensuring seamless product and service delivery. The Account Manager is a strategic partner for our clients, helping them navigate the digital landscape to achieve real business growth.

You will lead the entire client lifecycle, from the first kickoff call, communicating delivery plans, collaborating and coordinating with the production team and social media manager. For each account, you’ll deliver monthly analytics and identify new growth opportunities. This role requires a proactive communicator with a high degree of business acumen, experience delivering digital marketing programs, thrives in a fast-paced environment, and enjoys managing a diverse portfolio of 25-30 accounts.

• Act as the primary liaison for assigned clients, leading planning meetings and maintaining ongoing communication.
• Gather campaign objectives, brand guidelines, and promotional goals to inform strategic execution.
• Convert client input into project plans, timelines, and actionable briefs.
• Lead or contribute to internal brainstorming sessions to generate creative concepts for multi-channel marketing campaigns.
• Manage the development and execution of campaigns across digital platforms, ensuring alignment with client expectations and CBM standards.
• Identify performance goals and key deliverables for each initiative.
• Assist in planning and executing Facebook and Instagram ad campaigns, including targeting, messaging, and creative assets.
• Provide support for Google Ads campaign management and keyword coordination.
• Coordinate email marketing campaigns, including scheduling, copy review, segmentation, and reporting.
• Use company tools to track tasks, deadlines, and approvals across departments.
• Coordinate with internal teams: creatives, digital strategists, and content producers to keep all projects on schedule.
• Provide regular progress updates and ensure deliverables meet quality standards.
• Coordinate and provide feedback with graphic designers and video editors to ensure timely and brand consistent content delivery.
• Support campaign reporting and contribute performance insights for future improvement.
• Identify and mitigate risks to quality and delivery timelines.

• Graphic Designer
• Videographer/Photographer
• Social Media Manager
• Paid Ads Manager
• Web Developer
• Other departments as needed

• 2-4 years experience in client project delivery, social media management, or digital marketing.
• 2-4 years responsibility writing customer communications in a professional services position.
• 2-4 years utilizing digital marketing tools. (for example: Meta Ads Manager, Google Ads, Google Analytics, Google Drive, CRM and email marketing tools)
• 2 years experience Project Management multiple client facing projects with professionalism and precision.
• 2 years experience in a marketing agency analyzing digital marketing and consulting with clients: social media, content, press distribution and digital fundamentals.
• Even better if you also have:
• 1 year experience in Complex AI Prompting

Customer delivery is on-time and with high quality.

Customer satisfaction for all accounts is high

Account managers proactively build business value with their customers in the form of analytics and data driven overviews that demonstrate success or need to pivot or change.

Account Managers build trust with production team and allows the team to execute without micromanagement

Workflows are followed, scope is respected, and quality remains high at scale

Account Manager presents themselves with the CBM company brand in mind and demonstrate professionalism and a pleasant nature.

Salary Band: $22-26/hour

• PTO and Sick Time
• Continuing Education Support

CBM Marketing Solutions is a full-spectrum, AI-driven marketing agency serving businesses nationwide. We don’t do generic marketing—we build integrated systems that scale.

This role is ideal for an Account Manager who:

Thrives in structured environments

Enjoys project management and can deliver to customers with a high degree of customer service and communications.

Wants long-term growth inside a performance-driven agency