Banquet Server Job Seneca Arizona USA,Restaurant/Food Service

Location: Seneca

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Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.
The Banquet Server is responsible to provide guest with an enjoyable, expertly served dining experience that exceeds their expectations. In order to execute
this goal you may be required to perform any combination of the following duties: welcome greeter, cocktail server, hors d’oeuvre passer, reception bus person, buffet runner, front server, back server, exit usher. All functions will be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.

2. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.

3. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.

4. Must complete all required SGC Training programs within nine (9) months from commencement of employment.

5. Attend all necessary meetings.

6. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

Other Responsibilities

1. Familiarization:

Report to work station as scheduled and on time.
Complete the shift and check schedule for next shift.

2. Side Work:

Fold napkins
Prep food items
Set back station
Set side station
Set tray jack and stands
Break down post function
Prep and set room

3. General Service

Skills:

Lift and carry oval serving trays
Lift and carry cocktail trays
Set cocktail tables
Set dining tables
Pass reception food
Serve condiments
Serve French/Russian style
Refresh bread at dining tables
Change ashtrays
Serve/ clear with a cocktail tray
Bus to oval serving trays
Hand clearing

4. General Service

Skills:

Lift and carry oval serving trays
Lift and carry cocktail trays
Set cocktail tables
Set dining tables
Pass reception food
Serve condiments
Serve French/Russian style
Refresh bread at dining tables
Change ashtrays
Serve/ clear with a cocktail tray
Bus to oval serving trays
Hand clearing

5. Beverage Service

Skills:

Serve coffee/hot tea/decaf
Serve Ice tea
Pass cold beverages
Serve cocktails
Serve and clear wine

6. Buffet Service

Skills:

Build and decorate a buffet
Tend a buffet
Provide table service for a buffet

7. Plated Meal Service:

Serve Breakfast
Serve Lunch
Serve Dinner

8. Weddings/Social Functions:

Service Weddings / Bar mitzvah / or religious functions

QUALIFICATIONS/REQUIREMENTS Education/Experience

1. Must be 18 years of age or older upon employment.

2. High school diploma or its equivalent preferred.

3. Six (6) months previous food and beverage experience in an upscale outlet.

4. Ability to perform wait and server standards within a specific time frame.

5. Excellent guest relation skills and an ability to be attentive and anticipate all guest needs are necessary (be proactive).

Language Skills and Reasoning Ability

1. Must possess excellent communication skills. Ability to communicate in English through writing and speaking.

2. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees.

3. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment

The physical demands described here are representative of those that must be met by an…