Razzoos Server

Job Location:

Razzoos Round Rock
- Round Rock, TX 78665,

Job Shift: Any, Job Category:
Restaurant
- Food Service,

The Server is responsible for providing friendly, attentive, and efficient service to ensure every guest has exceptional dining experience. Servers create a welcoming environment, guide guests through the menu, and anticipate guest needs throughout their visit. The primary goal is to deliver outstanding hospitality, so guests leave satisfied and excited to return again and again.

• Valid Food Handlers Certification
• Valid Alcohol Service Certification

• Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized service
  
  Inform guests of specials, promotions, menu items, ingredients, and menu changes
  
  Make guest focused recommendations you genuinely feel your guests will enjoy
  
  Answer questions about our food, beverages and other restaurant functions and services
  
  Take food and beverage orders from guests, enter orders in our point-of-sale system
  
  Deliver food and beverages from kitchen and bar to guests in a timely manner
  
  Conduct age verification for alcoholic service following ABC requirements and Company procedures at all times
  
  Manage guest liquor consumption effectively and in accordance with ABC requirements and Company procedures
  
  Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
  
  Perform side work at the start and end of each shift as required by service station assignment
  
  Maintain clean service areas
  
  Prepare final bill, present check to guests, accept payment, process credit card charges or make change (if applicable)
  Be ready and willing to assist fellow servers as situations arise
  
  Be ready and willing to assist busser with clearing and resetting tables
  
  Thank guests for their visit and invite them to return
  
  Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or director

• Strong customer service and hospitality skills
• Able to communicate clearly and effectively with guests and team members
• Knowledge of menu items, ingredients, and daily specials
• Ability to make menu recommendations and answer guest questions
• Proficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) system
• Ability to multitask and work efficiently in a fast paced environment
• Strong attention to detail and commitment to guest satisfaction
• Team-oriented with a willingness to assist coworkers as needed

• Must be 18 years of age or older
• Minimum one year experience as a server
• Must possess strong customer service and interpersonal skills
• Basic knowledge of dining room operations and service procedures
• Must be authorized to work in the U.S.

Expected to keep work location a safe and healthy work environment. Utilize basic safety measures to keep the work environment safe. Report any safety concerns to your supervisor. Where safety rules or best practices require that protective clothing/glove/shoes/equipment to be worn, or apparatus utilized, employees must wear clothing /gloves, shoes and equipment and use the apparatus. Must be able to stand and walk for extended periods throughout the duration of the shift.

Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep

Must be able to reach, bend, stoop, lift and carry up to 40 lbs. or more Climb ladder when reaching for items that are on upper shelves

Exposure to varying temperatures, hot (kitchen) and cold (walk ins)

• We interview on the Spot
• Flexible Schedules, Full-time or Part-time
• Competitive Pay & Annual Reviews with Merit Increase Potential
• Tuition Assistance
• Paid Vacation
• Health Insurance
• Free Company provided Shirts
• Paid Training
• Free Employee Meal during work
• Generous Dining Discounts at Company Owned Restaurants
• Annual Employee Appreciation Event
• Career Development
• Fast track career path opportunities into Management
• Fun place to work with exceptional & diverse Team Members
• An amazing company culture of Familia and Respect
• Discounts on items like Theme Parks, Movie Theaters, Live Shows, etc.

Disclaimer:
This is not necessarily an exhaustive list of all responsibilities, duties, skills,…