Manager Technical Services

At GAF Commercial we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we support one another in delivering operational excellence daily, while working to make a positive impact for our planet and our communities.

Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Job Summary The Manager Technical Services is responsible for all analytical and process related initiatives at the plant. This includes ensuring compliance at all levels including product specifications, product quality, raw materials, safety and environmental. Provide support and resources to all departments to ensure that plant goals are achieved in the areas of safety, quality, productivity, and cost control.

Essential Duties Provide technical support to operating departments in statistical applications, process capability assessment, and problem solving. Coordinate all plant technical support activities as required and participate on project teams to improve existing processes and raw material handling systems. Capture and implement manufacturing “best practices”; ensure root cause analysis using the six building blocks is integral to plant culture.

Production, engineering and quality optimization – understand the needs of customers, internal and external translating these requirements into total manufacturing support including product/process improvements, and implement changes to support these initiatives.

Support Production, QA, Maintenance, Purchasing and Accounting needs by developing and maintaining accurate process standard databases. Manage and develop systems that audit the quality of finished goods and raw materials. Maintain a high level of technical reporting within the Technical Department including in-depth analysis of changes in plant operating conditions with identified results achieved.

Oversee all trials for process improvement, raw materials, and new products. Includes pre-trial coordination, training, post-trial testing, and wrap-up report. Develop a thorough understanding of the raw material technology that can be used to develop year over year BOM planning, and coordinate with Operations to define fitness for use requirements for raw materials.

Manage quality department personnel. Create development plans and manage development opportunities. Support their job function responsibilities as needed.

Manage programs, processes, process design, and evaluations for capital projects in an effort to systematically evaluate the performance of the manufacturing process and lead to modified techniques which will improve cost and quality. In some cases manage project implementation.

Qualifications Required Bachelor’s Degree required5+ Years of Experience in a Manufacturing Environment3+ Years of Leadership Experience General Knowledge,

Skills and Abilities

Excellent communication skills: written, verbal and listening

Demonstrated advanced proficiency in Microsoft Office with an emphasis on Excel Excellent planning and organizational skills including ability to manage multiple priorities simultaneously

Demonstrated skill in problem solving, statistical expertise and leading problem solving teams

Intermediate financial/budgetary understanding including product cost (component analysis)
Ability to lead and direct the work of others

Results oriented, high energy, credible, honest, self-motivated person

Technical Knowledge,

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