Regional Retail Operations Director, Walmart

We are seeking a Walmart Retail Operations Director for our Great Lakes Region to lead a field sales team, manage Walmart relationships, and drive revenue through Direct Store Delivery operations.

• Customer Relationship Management (Walmart Focus):
  • Cultivate "best‑in‑industry" execution with Walmart across all store formats (Supercenters, D1, Neighborhood Market).
  • Engage and influence Walmart Store Operations Leadership (Bentonville and Great Lakes Region).
  • Build strong customer relationships across the organizational hierarchy.
• Team Leadership & Development:
  • Manage, develop, and motivate a diverse, geographically dispersed team of non‑direct reporting field sales and managers.
  • Partner with sales capability to deliver comprehensive training to Great Lakes Region retail field teams.
• Strategic Planning & Execution:
  • Support the Director of Retail Operations Walmart in developing strategic planning tools for field operations.
  • Utilize NIQ and Scintilla data to generate insights, optimize selling/delivery KPIs (e.g., First Time Pick, In‑stocks), and manage service expectations.
• Cross‑Functional Collaboration & Communication:
  • Engage routinely with MDLZ DSD Retail Leadership.
  • Develop and distribute best‑in‑class communications, priorities, and selling materials to the MDLZ DSD Retail organization.
• Category & Market Expertise:
  • Coach teams on category and insights knowledge to influence customers and grow categories.
  • Ensure in‑store excellence through established routines and tracking.

• Extensive knowledge of market and routes‑to‑market.
• Strong organizational, analytical, communication, and interacting skills.
• Experience with syndicated data tools.
• Strong retail environment and customer understanding.
• Ability to translate data into simplified selling material and craft effective presentations.

• Bachelor's degree required.

• Minimum 3 years calling on Walmart operators (store or market‑level) OR 2 years calling on a regional customer at HQ level; deep understanding of Walmart store operations is essential.
• Strong leadership and people management experience, preferably in FMCG/CPG sales (field sales, key account management, brand management).
• DSD/distributor operations experience, understanding key business drivers; DSD/CPG background highly preferred.
• Working knowledge across HQ, customer teams, and stores for influencing front‑line execution.

Travel requirements:
This role is based in Bentonville, AR and requires up to 50% travel throughout the Great Lakes Region.

The base salary range for this position is $140,300 to $192,940. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for over achievement based on performance and company results.

Benefits include health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some benefits have eligibility requirements and many are subsidized or fully paid for by the company.

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact  for assistance.

Job Type: Regular Sales Operations Sales