Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to food safety logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain product knowledge and respond to customer questions.
• Monitor inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Adhere to food safety and safety procedures, reporting unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance as needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We serve customers in over 60 stores across Kansas. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, committed to creating positive experiences for customers, communities, and colleagues. We value diversity, innovation, and growth, offering opportunities for part-time roles and careers. Apply today and join our Dillons family!

The Kroger Family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail