Training Specialist

• Location 117 S 2nd St,Augusta, AR, 72006,United States
• Job Category Training and Development
• Required Degree High school
• Travel 50%
• Manage Others No

• Name Bailey Nickles
• Email

Job Title: Training Specialist Job Type: Full-time, 40 hours per week required (hourly)
Travel: 0-25%

Qualifications:

• High School Diploma or General Education Degree required.
• Additional education in business, office administration, or training preferred.
• Six months to one year of relevant experience in training, office administration, or customer service.

Discover a rewarding career  Training Specialist develops, delivers, and continuously improves training programs for administrative staff across Arcare. This includes onboarding, systems training, workflow education, and process updates for front office, referral teams, patient care coordinators , and other administrative functions. Training is provided through classroom sessions , virtual instruction, and hands-on coaching. The Specialist partners with leadership and staff to ensure employees are confident, capable, and prepared to provide excellent customer service while supporting efficient clinic operations.

• Manage the full lifecycle of training for administrative staff, including:
  • Develop onboarding training programs for new hires.
  • Deliver follow-up training to reinforce learning and ensure competency.
  • Conduct refresher training sessions for ongoing professional development.
  • Audit existing training programs and materials for accuracy and effectiveness.
  • Continuously improve training content, methods, and workflows.
• Facilitate onboarding and continuing education for administrative staff across multiple roles.
• Develop, maintain , and update training materials, guides, and job aids to support standardized workflows.
• Deliver training in both individual and group settings, in-person and virtually.
• Provide clear instruction and hands‑on support for systems, technology, and office applications.
• Collaborate with leadership across departments to ensure training needs are met and content is up to date.
• Partner with leadership to identify training gaps, update processes, and implement effective solutions.
• Evaluate training effectiveness and report performance impact as requested.
• Maintain accurate training records and assist with scheduling training activities.
• Organize and manage multiple priorities in a busy setting while meeting deadlines.
• Communicate effectively with internal and external stakeholders through written and verbal methods.
• Adapt training methods to diverse groups and varying circumstances while reinforcing Arcare’s commitment to outstanding customer service.
• Perform other duties as assigned.

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same:
Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long‑term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients…