Teller ; TELLE

Position: Teller I (TELLE013044)
Location: Quitman

Overview

The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them, contributing to the bank's growth by promoting and cross-selling bank products and services.

Essential Duties and Responsibilities

• Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. Daily, about 15% of the time.
• Sets up, closes and balances teller station. Daily, about 10% of the time.
• Records sales of monetary instruments. Daily, about 5% of the time.
• Assists customers with inquiries in person or by telephone. Daily, about 10% of the time.
• Maintains neat and well stocked teller area. Weekly, about 5% of the time.
• Cross sells bank products and services. As needed, about 5% of the time.
• Follows limits established for protection of customer accounts and bank safety and soundness. Daily, about 5% of the time.
• Adheres to bank policies and procedures. Daily, about 5% of the time.
• Lift coin bags up to 50 lbs. As needed, about 5% of the time.
• Assists with balancing Vault, ATM, Night Drop, and Coin Machine. As needed, about 5% of the time.
• Assists with proper scanning of bank documents and proof work. As needed.
• Exercise judgment when applying holds and making check cashing decisions. Daily, about 10% of the time.
• Cross train to be available to open basic new consumer accounts. As needed, about 5% of the time.
• Adheres to work schedule; flexible in availability for work schedule. Daily, about 5% of the time.
• Maintains positive, friendly and professional appearance and demeanor. Daily, about 5% of the time.
• May be required to work at an alternative location within the region/market. As needed.
• Ability to work in a constant state of alertness and in a safe manner.
• Completes required BSA/AML training and other compliance training as assigned. Quarterly.
• Perform any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.

Communication Skills

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

Critical Thinking Skills

Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.

Required Certificates, Licenses, Registrations

None

Software Skills Required

Basic: 10-Key, Spreadsheet, Word Processing/Typing

Working Conditions

Periodically exposed to elements such as noise, intermittent standing, walking, pushing, carrying, or lifting; none are present to the extent of being disagreeable.

Environmental Conditions

The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities

Semi-repetitive, low physical; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Banking

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