Product Manager - KYC​/Compliance​/Risk

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

• KYC & Customer Onboarding Own and improve KYC/KYB onboarding and verification flows, including data collection, document verification, OCR, liveness checks, automated decisions, manual review, and result handling.

  Design and optimize CDD/EDD, risk tiering, verification rules, retry flows, exception handling, and operational review processes.

  Analyze KYC funnel performance, approval rates, rejection reasons, review time, automation rates, and vendor performance to identify opportunities for improvement.

  Balance customer conversion, verification accuracy, fraud exposure, regulatory requirements, and operational cost.

• Compliance & AML Products Work with Compliance and Risk teams to translate AML/CFT, sanctions, transaction monitoring, and regulatory requirements into clear product requirements and system rules.

  Support the development and optimization of compliance capabilities such as: AML / sanctions screening, transaction monitoring, risk scoring and rule engines, case management and investigation workflows, STR/SAR reporting and regulatory reporting, and audit trails and internal compliance tools.

  Design decision logic, exception handling, manual review workflows, and escalation mechanisms for different risk scenarios.

• Risk & Fraud Control Support product solutions for fraud and financial-crime risks such as account takeover, scams, mule accounts, identity fraud, and suspicious transaction behavior.

  Work with Data and Risk teams to improve risk rules, alerting, monitoring, and automated decision strategies.

  Use data to evaluate rule effectiveness, false-positive / false-rejection rates, operational workload, and overall risk impact.

• Product Delivery & Integration Independently conduct requirement analysis, product design, process mapping, and solution design.

  Write clear PRDs, business rules, user flows, API requirements, acceptance criteria, and edge-case handling.

  Work closely with Engineering and QA throughout development, testing, UAT, launch, and post-launch monitoring.

  Integrate and manage external compliance and identity-verification vendors, including KYC providers, sanctions screening services, and blockchain analytics providers.

  Evaluate vendor solutions based on accuracy, coverage, stability, compliance suitability, user experience, and cost.

• 3+ years of Product Management experience, preferably in fintech, payments, digital banking, crypto, financial services, or other regulated industries.
• Hands-on experience with at least one of the following areas: KYC / KYB / identity verification, AML / sanctions screening, transaction monitoring, fraud / risk-control systems, or compliance / case-management platforms.
• Good understanding of KYC and AML concepts, including CDD/EDD, risk-based approaches, screening, manual review, and transaction monitoring.
• Ability to translate ambiguous compliance or operational requirements into structured product flows, system rules, and executable requirements.
• Strong analytical mindset and ability to use funnel, approval, rejection, accuracy, and operational data to diagnose product problems.
• Able to independently drive projects and work effectively with Compliance, Risk, Operations, Engineering, QA, and Data teams.
• Strong…