Project Manager, Operations Management, Project & Program Management

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job.

Qualifications and Detail about the Position

Summary:

The Project Manager helps support and grow the business by providing job project management and support for multiple service offerings and/or projects, and by offering world-class service and quality to all stakeholders. The position serves as a regional resource and leader, providing management and oversight for defined, larger, complex projects anywhere in the Region (or outside the region if business needs dictate).

The position ensures that all assigned projects are completed safely, consistently, and effectively, while being profitably managed and in compliance with regulations. The Project Manager reports directly to the VP of Operations, Operations Manager, or General Manager.

Responsibilities:

• Promote, demonstrate, and instill Brock’s Bsafe and Bbest culture in all aspects of the business.
• Responsible for project safety, quality, cost, and schedule.
• Ensure proper planning, scheduling of resources, and monitoring; take corrective action a necessary.
• Is a champion for safety and regulatory compliance.
• Build strong, cross-functional, operating partnerships across the organization (as defined in role success profile).
• Ability to understand and interpret contracts and successfully execute change orders.
• Assist in quoting and performing preliminary job walks for defined projects.
• Responsible for the collection and ownership of complete project and site data.
• Develop and builds sales relationships within both Brock and the customer’s organization.
• Responsible for leveraging opportunities to cross-sell Brock’s product and service offerings.
• Maintain communication with regional leadership and Business Development to ensure that customers’ needs are met.
• Manage changes to project scope through defined change management process.
• Assist in resolving customer issues/discrepancies.
• Identify all operations aspects of the job including labor, equipment, consumables, and materials, along with any subcontract requirements.
• Coordinate with Asset Management and Regional Operations on planning/scheduling, and determining materials and manpower demands for defined projects.
• Work with Business Development and Estimating to transition the job from sales to operations utilizing the Healthy Start process.
• Develop and implement project construction execution plan.
• Accountable for completion of assigned jobs to region and customer satisfaction.
• Responsible for job cost management and profitability for assigned projects, including daily tracking and reporting for billable and non‑billable activities. Monitor KPIs as defined.
• Audit ongoing operations and identify opportunities for field efficiencies and standardization of methods to improve margins.
• Support the development and implementation of a project Quality Control plan.
• Manage outsourced services within project constraints, including management of re‑rental equipment.
• Collaborate with site supervision while managing multiple projects and ensuring scope, job efficiency, and productivity.
• Ensure work processes and procedures are consistently applied on the project.
• Follow Brock’s procurement process in support of vendor evaluations.
• Deliver project within defined profitability metrics.
• Collaborate with Regional Management and Project Controls to perform job tracking…