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Global Quality Commissioning Program Manager

Job in Charlotte, Independence County, Arkansas, 72522, USA
Listing for: Digital Realty
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 150000 - 165000 USD Yearly USD 150000.00 165000.00 YEAR

Job Description & How to Apply Below

Location: Charlotte

Job Description

Position Title:

Global Quality & Commissioning Program Manager

Location:

Austin, Dallas, Chicago, Ashburn, Atlanta, OR Charlotte

The Quality and Commissioning (QCx) Program Manager will support the Global Head of Quality and Commissioning in the development, deployment and continuous improvement of the company's Global QCx Program across its data center portfolio.

The role will act as the primary coordinator and administrator of the Global QCx ecosystem, including program standards, processes, tools, reporting and digital platforms. A key responsibility will be the ownership and continuous enhancement of the company's selected QCx software platform, ensuring successful implementation, user adoption, data quality and reporting capability across all regions.

Working closely with Regional QCx teams, Design & Construction, Operations and external delivery partners, the QCx Program Manager will drive standardization and consistency across the global program. The role will aggregate feedback from project teams and operational stakeholders, identify opportunities for improvement, support the development of global standards and tools, and help ensure lessons learned are incorporated into future projects.

The successful candidate will be highly organized, collaborative and process-oriented, with the ability to influence stakeholders across multiple regions and functions while maintaining a strong focus on quality, commissioning excellence and continuous improvement.

What You'll Do
  • Global QCx Program Implementation:
    Support the implementation and continuous improvement of the Global QCx Program, ensuring consistent adoption of standards, processes and tools across all regions
  • QCx Platform Ownership:
    Own the deployment, administration and continuous development of the company's QCx platform, including project setup, training, compliance monitoring and user support.
  • Develop Global Standards and Processes:
    Support development and maintain Global QCx standards, procedures, templates and libraries, including installation checklists, L4/L5 test scripts, reporting requirements and handover procedures.
  • Data Analytics and Reporting:
    Develop and maintain dashboards, reports and key performance indicators that provide visibility into project quality, commissioning progress and program performance.
  • Program Governance and Compliance:
    Monitor compliance with QCx requirements, track program performance metrics and support corrective actions to improve delivery outcomes.
  • Project Intervention Support:
    Support regional project teams during critical project phases, factory witness testing, onsite commissioning, project recovery efforts and other business priorities as required.
  • Collaboration and Stakeholder Engagement:
    Work closely with internal design & construction teams, regional QCx teams, operations and external partners to support successful implementation of QCx standards and initiatives.
  • Third-Party (CxA) Management:
    Support the management and organization of our Third-Party Commissioning Agents including monthly meetings, annual business reviews, resource allocation, scope or works and commercial benchmarking.
  • Provide Training and Support:
    Deliver training, guidance and hands‑on support to project and regional teams to ensure consistent use of QCx processes, tools and systems.
  • Lesson Embedment and Continuous Improvement:
    Support development and implementation of a Lesson Embedment program. Identify opportunities for process improvement, platform enhancements and program development.
What You'll Need
  • Bachelor's degree: in Electrical, Industrial Controls or Mechanical Engineering, Construction Management or related field.
  • Experience:

    5+ years of experience in datacenter and/or technically demanding…
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