Wireless Retail Store Team Leader - Walnut Ridge

Wireless Retail Store Team Leader - Walnut Ridge

Join to apply for the Wireless Retail Store Team Leader - Walnut Ridge role at Apex Communications, Arkansas' Largest Authorized AT&T Retailer.

Full Time • $15.00 - $32.00 an hour (based on sales performance)

As a Wireless Retail Store Team Leader, you will manage a state‑of‑the‑art Apex Communications AT&T Authorized Retailer store. You will oversee all aspects of store operations and develop each team member.

• Deliver consistent, top‑notch sales training to new Connectivity Experts using the 5‑Step Sales Process.
• Mentor and train team members to sales success through observation, coaching, and counseling.
• Provide strong leadership, motivational and analytical skills; lead by example and set a high level of conduct.
• Supervise store employees; actively involved in hiring and hold associates accountable.
• Provide superior customer service and meet company goals and expectations.
• Handle escalated customer situations and make equitable decisions for the customer and the company.
• Align with company and branch office core values and expectations.
• Solicit, coordinate, schedule, and participate in community events.
• Proactively develop personal leadership behaviors by seeking additional training and development.
• Maintain good employer/employee communication.
• Reconcile daily sales reports.
• Schedule store employees.
• Perform other duties as assigned by company leadership.

• Minimum one year of retail sales and management experience (preferred).
• Strong leadership, motivational, and analytical skills; lead by example.
• Create a positive team environment.
• Proven organizational leadership skills.
• Ability to prioritize multiple projects.
• Experience in a continuously changing environment.
• Strong written and verbal communication skills.
• Minimum two‑year Associate's degree (preferred).
• Ability to work nights and weekends with a flexible schedule.

• Strong base pay with uncapped commissions on every sale.
• Monthly team‑leader bonus based on store performance.
• Incentives and contests to earn cash and prizes.
• Opportunities for advancement—you can be promoted from within.
• After 90 days of continuous employment you are eligible for:
• Health and Dental insurance
• Aflac insurance
• Accrued vacation
• Holiday pay
• Discounts on equipment, accessories, and wireless service.

If you think you have what it takes to join our fantastic team, we encourage you to apply. Our interview process is streamlined and we onboard new hires quickly. For more information about Apex Communications, an AT&T Authorized Retailer, please visit  to apply for this position.