Field Service Technician - Sheridan, AR

Overview

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are.

Join the Smart Home team to create smarter, safer and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

• Provide expert-level installation and service of cutting-edge technology as part of the Field Services Technician team.
• Maximize earning potential by leveraging service and installation appointments into leads and additional revenue.
• Interact with customers with honesty and integrity, offering solutions that provide peace of mind.

• Exceptional customer service skills.
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience.
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician.
• Clean driving record and valid license.
• Someone who thrives in a team environment as well as independently.

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety culture is strong ld Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

• Comprehensive paid training and ongoing coaching and support.
• Company take-home vehicle and gas card.
• Cell phone and work tablet.
• All tools necessary to perform the job – shipped to you directly.
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day).
• Travel time to/from and between appointments is paid.
• Ten paid holidays.
• Two weeks paid time off.
• Employee pricing on smart home products.
• 401(k) plan with matching.
• Career development and leadership opportunities.
• Recognition as part of Fast Company’s World’s 50 Most Innovative Companies, Forbes’ America’s Best Employers, and Best Employer for Diversity.

NRG Energy is committed to a drug- and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable-suspicion drug and alcohol testing. EEO/AA/M/F/Protected Veteran Status/Disability. Level, title and/or salary may be adjusted based on experience or skills. EEO is the Law Poster:
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