Social Services Specialist

SOCIAL SERVICES SPECIALIST

Position Number:
County:
Marion
Posting End Date: 12/27/25
Department: DCFS
Hire Official:
Angel Deal

• Non-standard work hours often including evenings, weekends, and holidays.
• 24‑hour on‑call rotation up to 7 days at a time.
• Operate a motor vehicle safely at any time; reliable personal transportation, valid driver’s license and current auto insurance.
• Extensive in‑state travel ability.
• Work with families experiencing poverty, addiction, neglect or abuse.
• Lifting up to 50 lbs and transporting children and adults.
• Ability to deal with complex and stressful situations.

Applicants must possess a bachelor’s degree from an accredited institution. In lieu of a degree, relevant professional experience may be substituted.

• Job Series:
  Social Services Programs – Career Path
• Classification:
  Social Services Specialist
• Class Code: SSP
  16P
• Pay Grade: SGS
  06
• Salary Range: $52,137 – $77,163

The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

• Assess client eligibility and provide individualized case management.
• Develop service plans tailored to client needs.
• Conduct home visits, interviews, and risk assessments.
• Maintain detailed case records and documentation.
• Advocate for clients in legal, medical, and housing matters.

• Crisis intervention and de‑escalation techniques.
• Arkansas social service laws, policies, and regulations.
• Analysis of client needs and creation of action plans.
• Understanding of behavioral health and protective services.

• Minimum of two years of work experience in human services programs or public service.
• Background check and child/adult maltreatment registry check required.

Other job‑related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Qualifications Review Committee.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.