Social Services Specialist

Position: SOCIAL SERVICES SPECIALIST
Location: Cherokee Village

position information

position number:

county: sharp

posting end date: 12/31/25

anticipated starting salary: $52,137.00

job series: social services programs - career path

classification: social services specialist

class code: ssp
16p

pay grade: sgs
06

salary range: $52,137 - $77,163

special work conditions

• be prepared to work non‑standard work hours, often including evenings, weekends and holidays.
• be on a 24‑hour on‑call rotation for up to 7 days at a time.
• operate a motor vehicle safely and maintain a valid driver’s license and current auto insurance.
• have reliable personal transportation and ability to travel extensively within the state.
• be able to work with families experiencing poverty, addiction, or abusive situations.
• be able to lift up to 50 lbs. And transport children and adults.
• ability to handle complex, stressful situations and problem‑solve them.

preferred qualifications

applicants must possess a bachelor’s degree from an accredited institution. In lieu of a degree, relevant professional experience may be substituted.

job summary

the social services specialist provides case management, client advocacy, and program support for individuals and families in need. This role requires assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies.

primary responsibilities

• assess client eligibility and provide individualized case management.
• develop service plans tailored to client needs.
• conduct home visits, interviews, and risk assessments.
• maintain detailed case records and documentation.
• advocate for clients in legal, medical, and housing matters.

knowledge and skills

knowledge of crisis intervention and de‑escalation techniques, knowledge of arkansas social service laws, policies, and regulations, ability to analyze client needs and create action plans, understanding of behavioral health and protective services.

minimum qualifications

• minimum of two years of work experience in human services programs or public service.
• required to have a background check and child/adult maltreatment registry check.

licensure/certifications

n/a

job related education and experience

may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

equal employment opportunity statement

the state of arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

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