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Onsite IT Help Desk Analyst

Listing for: Apex Systems
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 34000 - 39000 USD Yearly USD 34000.00 39000.00 YEAR

Job Description & How to Apply Below

Apex Systems is seeking an IT Service Desk Analyst to provide first-level support from Arlington Heights, IL. You will handle user issues via phone and chat, reset passwords, and document tickets with clear steps.

Hardware, software, and mobile troubleshooting are required, with Cisco Jabber and Service Now used for incident tracking. Ideal candidates have 1–2 years in IT operations or help desk roles and solid Windows/Mobile experience.

This posting is for the Onsite IT Help Desk Analyst role at Apex Systems, based in Arlington Heights, IL, United States.

The Onsite IT Help Desk Analyst role at Apex Systems is now open for applications in Arlington Heights, IL, United States.

Join us at Apex Systems as our next Onsite IT Help Desk Analyst in Arlington Heights, IL, United States.

We are currently recruiting a Onsite IT Help Desk Analyst for our team in Arlington Heights, IL, United States.

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