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Receptionist, Administrative​/Clerical

Job in Arlington, Middlesex County, Massachusetts, 02474, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 11 - 27 USD Hourly USD 11.00 27.00 HOUR
Job Description & How to Apply Below

Receptionist – H&R Block

Company Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best‑suit tax professional for their needs.
  • Schedule clients according to their preferences.
  • Ensure all client needs have been met during service in person, over the phone, or virtually.
  • Maintain office cleanliness and organization of resources with team members.
  • Perform other duties as assigned.
Qualifications
  • High school diploma or equivalent.
  • Ability to work a flexible schedule and/or in multiple locations.
  • Sales or marketing experience.
  • Experience working in a fast‑paced environment.
  • Previous customer service experience.
  • Ability to multitask.
  • Strong organizational and time‑management skills.
  • Computer proficient with Microsoft Office.
Benefits
  • Employee Assistance Program with Health Advocate.
  • Wellbeing program, Better You, to help build healthy habits.
  • Neurodiversity and caregiver support.
  • Various discounts on everyday items and services.
  • Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (eligible).
Pay Range

$11.00 - $27.00 per hour.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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