Senior Systems Administrator

Starting Date: Oct 13, 2026

The vision of the Arlington Public Schools is to be an equitable educational community where all learners feel a sense of belonging, experience growth and joy, and are empowered to shape their own futures and contribute to a better world.

Position:
Senior Systems Administrator

Description

Professional, supervisory, administrative, analytical and technical work in the operational and technical administration of town and school IT infrastructure and service portfolio, including maintenance, upgrade, design and development of all hardware, operating systems, IT services, data storage and applications. The senior systems administrator will cross-train and back up other system administrators, while working closely with other engineering resources within IT, including network and security engineers.

Assesses and manages system capacity planning and system and date base resources to maximize efficiency; all other related work, as required.

Works under the general supervision of the Director of Applications and Development. Works independently troubleshooting and resolving problems; refers policy issues to the supervisor. Performs technical work requiring a substantial knowledge of technology and the exercise of independent judgment in setting priorities and making decisions.

Work is performed under typical office conditions for an office directly involved with information technology. May need to work outside of normal working hours as required to complete tasks and may attend evening meetings as necessary in order to work out priorities and finalize objectives.

Has regular contact with personnel and school offices throughout the Town and School in answering questions, solving problems, providing training, implementing and supporting applications. Also has contact with external vendors. Serves a member of a cross-functional team on various IT projects. Considerable diplomacy and sound judgment in managing these relationships is essential.

Manages academic and enterprise systems and integrations, serves as escalation point for service desk staff when complex issues require investigation and resolution. Serves as a primary contact between vendors and impacted town staff to ensure successful support of software and programs.

Has access to extensive confidential information throughout the school and town administration.

Essential Duties and Responsibilities

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Serves as lead in managing the administration of all applications in the IT portfolio, including configuration, trouble shooting and architecture. Oversees ongoing system capacity planning, forecasting and tuning. Acts as subject matter expert for the solution delivery process.
• Works closely with senior network engineer, security manager, system administrators and stakeholders, responsible for planning and management of system related projects from conceptual design to implementation.
• Creates and maintains accurate documentation for systems, services, and processes.
• Supervises and manages vendors for all support and troubleshooting efforts related to core enterprise applications.
• Manages, maintains and upgrades systems for the town and the school department, including hardware and software, network communications equipment, file servers, personal computers, printers, scanners, and internet service.
• Reports any possible violations of the Town and School IT Acceptable Use Policy to the Chief Information Officer. Further…