Bilingual Front Desk Medical Receptionist - Little Road Clinic

Bilingual Front Desk Medical Receptionist - Little Road Clinic

Arlington, Texas, United States

Neue Health is a value-driven healthcare company focused on delivering high-quality, coordinated care. This role provides essential administrative support to ensure the efficient operation of our medical clinic. The Front Desk Receptionist will work closely with providers and patients, handling tasks related to patient care management, organization, and communication with accuracy, quality, and promptness. The Front Desk Receptionist is the first point of contact in the clinic and contributes to problem-solving, organization, and time management to facilitate a smooth clinic flow.

• Check patients in and out.
• Use various computer applications (e.g., Microsoft Office Suite).
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Answer and route phone calls accurately and greet patients.
• Follow organizational policies on safety and security; maintain restricted areas by safeguarding keyless entry codes and computer system passwords.
• Optimize provider schedules and patient satisfaction with efficient scheduling.
• Maintain office inventory and equipment by anticipating supply needs and expediting supply orders.
• Other duties and responsibilities as assigned.

• High school or GED equivalent.
• Minimum of 1-year experience as a receptionist.
• Bilingual (English and Spanish).

• Respect for patient confidentiality.
• Compassionate and approachable.
• Responsible and trustworthy.
• Exceptional organizational skills to ensure high-quality patient care.
• Excellent written and verbal communication skills.

As an Equal Opportunity Employer, we welcome and employ a diverse group committed to meeting the needs of Neue Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.