Field Operations Coordinator

If you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work alongside a diverse and talented group of individuals who are driven by a shared sense of purpose.

Join us in fulfilling our mission by becoming a part of Team USO. Together, we can make a difference in the lives of the people who serve and their families.

To view our current job openings and start your journey with the USO, please browse the listings below. We look forward to welcoming you to our team and working together to serve those who serve us.

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it.

Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

Don’t take our word for it. The external “Great Place To Work” survey found that:

• The USO is a Certified Great Place to Work
• 96% feel good about the ways we contribute to the community.
• 94% are proud to tell others they work here.
• 92% feel their work has special meaning: this is not "just a job."
• 91% feel that when you join the company, you are made to feel welcome.
• 92% feel people here are treated fairly regardless of their race.
• 88% feel people here are treated fairly regardless of their gender.

The Coordinator, Field Operations is responsible for providing administrative, technical, and project/event support to the USO Arlington Field Operations Team.

Principal Duties and Responsibilities (
* Essential Duties)

Manage field inquiries and support requests for the service impact tracking system, to include coordinating and collaborating within the USO to fulfill departmental needs and training support.

Maintain accuracy and completeness of Office
365 and Salesforce data to enable Operations to build and/or review distribution lists and in support of various other initiatives; may engage with the field in assuming this role.

Assist in planning and executing Field Operations events and initiatives including, but not limited to, the USO Leadership Conference and other leadership meetings.

Assist in organizing and distributing operational reports and metrics (i.e. Center/Program Traffic, Southwest Asia Connectivity, location-specific information, etc).

Serve as Operation’s Office 365 power user and maintain platform environment to best serve needs of the department, and train and provide guidance on best practices as needed.

Other duties as assigned.

Job Specifications - minimum Knowledge, Skills, Abilities and Behaviors necessary to perform the job successfully. Equivalent combination of education and experience is acceptable.

• Associate’s Degree. Bachelor’s Degree preferred.
• 1-3 years work experience in an administrative/support role. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
• Strong interpersonal and customer service skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Proficiency using computers and electronics equipment. General knowledge of and ability to learn new various software, applications, and tools, including but not limited to Microsoft Office Suite. Comfortable with Microsoft Excel. Knowledge of Salesforce a plus.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.
• Must be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing organizational needs.
• Ability to…