Operations Coordinator

Summary

The Operations Coordinator, in collaboration with and in support of the firm’s strategic initiatives, coordinates work requests to maintain the functionality, security, safety and comfort of the office using both internal employees, contracted vendors and landlords in areas such as cleaning, moving, furniture repair, maintaining plants and security (i.e., key cards, software and property passes). You will prepare and coordinate the Operations communications to the entire office.

You will lead, recruit, train and maintain the Safety and Evacuation teams. You will support the Operations Manager in an administrative capacity. You will assist the Operations Manager in daily functions covering a specific office and/or region.

This position sits in our Dallas office and offers an onsite work schedule.

• Coordinates the day-to-day service and repair requests with internal facilities staff, landlord and external vendors to maintain the functionality of the office and its furniture and fixtures.
• Maintains office security system, coordinates with landlord and landlord’s security staff on office security cards and issues building passes for the removal of packages and boxes.
• Leads, recruits, trains and maintains Safety and Evacuation teams which includes planned fire drills and coordination with landlord.
• May prepare and coordinate Operations communications to office staff and sub-tenants.
• May conduct all or part of the Operations portion of the new hire orientation.
• Process and GL code all invoices for operations for Operations Manager/Supervisor signature.
• Reviews all “unidentified mail” in order to allocate to the appropriate recipient.
• Will assist with the ordering of office supplies including toner and printed stationery.
• May assist with stocking visitor offices and conference rooms with supplies.
• Other duties as assigned.

Good communication skills required to interact with staff and attorneys on a regular basis. Strong organizational skills and ability to work effectively in a fast-paced environment. Must have intermediate Excel and Word skills.

• High School or GED.

• 2 years of general office or operations/facilities experience. Experience working in a law firm or professional services firm preferred.

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
• Provide timely, accurate, and quality work product.
• Successfully meet deadlines, expectations, and perform work duties as required.
• Foster positive work relationships.
• Comply with all firm policies and practices.
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
• Ability to work under pressure and manage competing demands in a fast-paced environment.
• Perform all other duties, tasks or projects as assigned.

Sedentary work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm’s discretion in the future.

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve…