Administrative Assistant

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save.

Here's what you get as a full-time employee:

* 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs

* Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans

* Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for)

* Optional dental, vision, and life insurance-at rates much lower than most private plans

* Flexible spending accounts for added tax savings on health and dependent care

* Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional

Title:

Administrative Assistant

Job Title:

CPI INV Unit Admin Asst I

Agency:
Dept of Family & Protectve Svc

Department: CPS Investigations Region 3W

Posting Number: 12451

Closing Date: 02/01/2026

Posting Audience:
Internal and External

Occupational Category:
Protective Services

Salary Group: TEXAS-A-09

Salary Range: $2,694.34 - $3,404.91

Pay Frequency:
Monthly

Shift: Day

Additional

Shift:

Telework:

Travel:
Up to 25%

Regular/Temporary:
Regular

Full Time/Part Time:
Full time

FLSA Exempt/Non-Exempt:
Nonexempt

Facility

Location:

Job Location City: ARLINGTON

Job Location Address: 401 W SANFORD ST

Other Locations:

MOS Codes: ,,,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

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Brief

Job Description:

The position provides administrative support to unit supervisor and staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.

To learn more DFPS, please .

Essential Job Functions (EJFs):

* Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers. Greets visitors, responds to general questions, and directs callers to proper location.

* Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit.

* Assists staff in matters of office processes and operations including, solving office software and equipment problems such as copy and fax machines to duplicate and transmit materials. Assists with sorting and routing mail.

* Prepares various forms, including time and leave, and arrangements and reimbursement for travel, in addition to assisting with training activities as needed to back-up other unit administrative assistants.

* Maintains a system for progress updates, and develops and maintains various forms, case files and reports.

* Performs data entry into IMPACT and other electronic programs and systems. Provides program and agency information and/or makes referrals to other community resources.

* Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

Knowledge,

Skills and Abilities

(KSAs):

* Knowledge of office practices and administrative procedures.

* Skill in using Microsoft Works or Windows environment.

* Skill in establishing and maintaining effective working relationships.

* Skill in effective verbal and written communication.

* Skill in working in an office supporting several staff members.

* Ability to interact with all levels of staff.

* Ability to work independently in a fast-paced environment.

* Ability to operate a personal computer and various software packages at an advanced level.

* Ability to effectively handle multiple assignments in a dynamic environment.

* Ability to work with confidential information.

* Ability to operate basic office equipment such as fax, copying, and adding machines.

Registrations, Licensure Requirements or

Certifications:

None Required

Initial Screening Criteria:

* Graduation from high school or equivalent

* One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.

Acceptable Substitutions:

* Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience

Additional Information:

Administrative Assistants may be required to work together with DFPS…