Office Manager

The Office Manager at Technagy plays a vital role in maintaining smooth daily operations and ensuring our team has the support, structure, and resources needed to serve clients with excellence. This role oversees administrative workflows, supports finance, HR, and benefits functions, coordinates cross-department communication, and manages the office environment to uphold Technagy’s “Empowering You” culture. This role requires strong ownership, initiative, and the ability to independently manage recurring operational cycles and follow-through across departments.

The Office Manager brings organization, clarity, and proactive problem-solving to the center of the business—helping streamline processes and reinforce accountability across the company.

• Manage daily office operations to maintain an efficient, organized, and professional work environment.
• Serve as the first point of contact for visitors, vendors, and internal requests.
• Oversee office supplies, equipment, and vendor relationships.
• Maintain digital and physical filing systems, ensuring accessible and accurate documentation.
• Support the executive leadership team with scheduling, coordination, and administrative tasks.

• Track, manage, and organize IT hardware inventory (laptops, peripherals, licensing accessories, onboarding / offboarding kits, etc.).
• Maintain accurate records of new equipment, deployments, returns, and retirements.
• Coordinate with the Help Desk and Procurement for device preparation, asset tagging, and RMA processes.
• Monitor stock levels and proactively reorder items to prevent shortages.
• Keep storage and inventory areas clean, organized, and compliant with internal controls.
• Assist with quarterly or annual asset audits and reconciliation.

• Assist the Finance / Admin department by gathering invoices, receipts, and documentation for bookkeeping.
• Help with reconciliations, vendor follow-ups, purchase approvals, and expense tracking.
• Coordinate with Autotask, Quick Books Online, and Alternative Payments workflows when needed.
• Maintain accuracy and timeliness in administrative components of the month-end process.

• Prepare and collect timesheets, PTO changes, benefit deductions, and other payroll‑related inputs.
• Ensure all employee changes (new hires, terminations, rate changes, benefit adjustments) are communicated accurately and on time to Finance / Admin.
• Assist with validating payroll reports for accuracy before processing.
• Serve as an internal point of contact for employee payroll questions and direct them appropriately.
• Maintain confidentiality and accuracy of all payroll‑related documentation.

• Assist with onboarding tasks, scheduling, paperwork, and workspace setup for new hires.
• Maintain employee records, policy updates, and compliance documentation.
• Coordinate internal events, birthdays, culture initiatives, and team‑building activities.
• Support hiring logistics such as interviews, background checks, and communications.

• Serve as the primary point of contact for employee benefits questions and support.
• Coordinate with benefits vendors (health, dental, vision, life, disability, retirement, etc.) to ensure accurate enrollments, changes, and terminations.
• Assist employees in understanding coverage options, claims questions, and enrollment processes.
• Maintain up‑to‑date records of benefit elections and ensure compliance with policies and regulatory requirements.
• Support open enrollment by coordinating communication, scheduling, and documentation.
• Track eligibility for new hires, status changes, and qualifying life events.
• Work with Finance / Admin to reconcile benefit invoices and ensure accurate billing.

• Take ownership of administrative and operational functions, proactively identifying needs, resolving issues, and ensuring follow‑through without requiring ongoing supervision.
• Maintain cross‑department flow of communication to ensure nothing “falls through the cracks.”
• Reinforce accountability across departments by tracking deadlines, documenting…