Service Advisors

Service Advisor – Don Davis Nissan

Join Don Davis Nissan to become a Service Advisor in our rapidly expanding Service Center in Arlington.

• Paid time off (PTO) and holiday pay
• Company‑paid life insurance
• Health and wellness plans
  • Medical, dental, vision and supplemental insurance
  • Flexible Spending accounts
• 401(k) and Roth with company matching
• Employee discounts

• Advise and explain costs of vehicle maintenance and repairs; address inquiries and resolve customer concerns to ensure satisfaction.
• Manage and update customer vehicle records, create invoices, process payments, and verify warranty information.
• Promote additional services and products to meet sales generation objectives and contribute to department revenue goals.
• Schedule service appointments, coordinate with technicians, and prepare repair orders with problem descriptions, required repairs, and cost estimates.
• Verify customer auto insurance and arrange loaner vehicles when necessary; collaborate with the Rental Agent for alternative transportation.
• Provide progress reports to customers throughout the service process and maintain communication about timelines.

• Flexible schedule
• Sales experience and knowledge of the automotive industry
• Basic computer operating knowledge
• Ability to stand, walk, or sit for extended periods (up to 5 hours)
• Capability to read and interpret documents, write routine reports, and communicate effectively with employees, managers, and customers.

Full-time

We are an Equal Opportunity Employer. Applicants must be 18 years or older, be authorized to work in the United States, have a valid driver’s license, and complete a pre‑employment screening.