Call Center Representative

Call Center Representative – Perdue Brandon Fielder Collins & Mott, LLP

Join to apply for the Call Center Representative role at Perdue Brandon Fielder Collins & Mott, LLP
.

2 days ago – Be among the first 25 applicants.

Perdue Brandon Fielder Collins & Mott, LLP in Arlington TX is seeking to hire enthusiastic full-time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday - Friday, 8:30 am - 5:00 pm
.

Are you a high-energy problem-solver who enjoys helping others? If so, read on! We pay our Call Center Representatives a competitive wage of $
16.00/hour
. We also offer exceptional benefits including medical, vision, dental, life insurance, long-term disability, short-term disability, a generous paid time off (PTO) policy, paid holidays, an HSA, an annual bonus, and room for growth. If this sounds like the right opportunity for you, apply today!

PBFCM is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many types of governmental entities: school districts, cities, counties, hospital districts, appraisal districts, special districts, courts, and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections. At PBFCM, we offer our employees a professional, yet casual team‑based environment where we work together to accomplish our goals.

Our management's open‑door policy encourages employees to have a voice and shows that their opinions matter to our success as a company. We value and reward hard work, which is why we offer competitive compensation, excellent benefits, and opportunities for advancement.

• You are the first point of contact for our company and are sure to provide superb customer service.
• You spend most of your day on the phone handling incoming and outgoing calls.
• With great attention to detail, you research accounts to determine contact information for individuals and businesses.
• Utilizing computer-based systems, you document all actions taken on accounts.
• Positive attitude and hard work are essential to helping us accomplish our company-wide goals and ensure that individual tasks are completed.
• You thrive in our fast‑paced team environment and get great satisfaction out of contributing to our continued success by meeting weekly and monthly production objectives.

• High school diploma or equivalent.
• Previous office experience.
• Proficiency in Microsoft Office.
• Customer service experience is preferred. Experience in a law office, collections environment, or tax office is a plus.
• Punctual and dependable; can work well in a team environment; strong written and verbal communication skills; enjoys talking on the phone; understands good phone etiquette; attentive to detail; organized and able to meet deadlines, work under pressure, and prioritize tasks; can effectively multitask.

If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3‑minute, mobile‑friendly application. We look forward to meeting you!

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Job Location:

Arlington, TX

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other

Industries:
Law Practice