Customer Service Supervisor: Lead Teams & Elevate Quality
Listed on 2026-11-05
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Essilor Luxottica in Dallas is seeking a Service Delivery Supervisor to lead customer service agents in a fast-paced call center environment. You will drive KPI delivery, quality standards, and external experience measures while coaching staff for continuous improvement.
You will partner with training and BI teams, develop performance goals, and ensure staffing plans meet service level objectives. A Bachelor's degree and 3+ years of leadership in a contact center are preferred.
Step into the Customer Service Supervisor:
Lead Teams & Elevate Quality role at Essilor Luxottica in Dallas, TX, United States and grow with us.
Consider building your career as a Customer Service Supervisor:
Lead Teams & Elevate Quality at Essilor Luxottica.
The Customer Service Supervisor:
Lead Teams & Elevate Quality position in the Management & Operations, Sales field is open for applications.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).