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Retention Specialist: De-Escalate, Delight, Retain

Job in Arlington, Tarrant County, Texas, 76001, USA
Listing for: Go-Forth Home Services
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR

Job Description & How to Apply Below

Go-Forth Home Services in High Point, NC is seeking a Customer Retention Specialist for our Pest Control division. You will help customers resolve concerns, demonstrate the value of Go-Forth services, and explore options when they consider cancellation, supporting satisfaction and recurring revenue.

In this role you will listen actively, respond with empathy, document interactions in the CRM, and collaborate with sales and service teams to improve retention metrics.

This role, Retention Specialist:
De-Escalate, Delight, Retain at Go-Forth Home Services, could be your next opportunity.

We are looking to fill the Retention Specialist:
De-Escalate, Delight, Retain position at Go-Forth Home Services in TX, United States.

The Retention Specialist:
De-Escalate, Delight, Retain role at Go-Forth Home Services is now open for applications in TX, United States.

Join us at Go-Forth Home Services as our next Retention Specialist:
De-Escalate, Delight, Retain in TX, United States.

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